10/11/2022 - Laserfiche WebLink

Home Browse Search

e. to acquire or continue maintenance, repair and software support services, without charge to Xerox, for all Customer Assets that Customer permits Xerox to use or access; f. to provide Xerox with access to appropriate members of Customer personnel, as reasonably requested by Xerox, in order for Xerox to perform the Services or provide Products; g. to respond to and provide such documentation, data and other information as Xerox reasonably requests in order for Xerox to perform the Services or provide Products; h. to contract for the minimum types and quantities of Equipment and Consumables required by Xerox to perform the Services (as set out in the applicable Order); i. that, as between Xerox and Customer, Customer alone is responsible for backing up its Customer Content and Xerox shall not be responsible for Customer's failure to do so. that Xerox is not responsible for determining whether Customer Content that may be provided to Xerox for duplication, scanning or imaging may be duplicated, scanned, or imaged without violating a third party's intellectual property rights. GEN 1.8 Warranties a. Mutual Warranties. Each party represents and warrants to the other, as an essential part of this Agreement, that: i. it is duly organized and validly existing and in good standing under the laws of the state of its incorporation or formation; ii. this Agreement has been duly authorized by all appropriate action for execution; iii the individuals signing this Agreement are duly authorized to do so; iv. to its knowledge, it is under no obligation or restriction and will not assume any such obligation or restriction, that does or would in any way interfere or conflict with or would present a conflict of interest concerning the obligations set forth under this Agreement; and V. it will comply with all laws applicable to the performance of its obligations under this Agreement. b. Xerox Warranties. Services Warranty. Xerox warrants to the Customer that the Services and Maintenance Services will be performed in a professional and workmanlike manner by Xerox personnel with appropriate training, experience and skills in accordance with the applicable Order. If the Services or Maintenance Services do not meet specifications, Customer will notify Xerox in writing detailing its concerns and, within 10 days following Xerox's receipt of such notice, Xerox and Customer will meet, clarify the Customer's concern(s) and begin to develop a corrective action plan. As Customer's exclusive remedy for Xerox's non-compliance: (a) if a specific remedy is set out in a particular Order, that remedy shall apply; (b) if no specific remedy applies, Xerox will correct the failure within sixty (60) days of finalizing the plan, or in such other time period FL -University of So. Florida Master Agreement 11 11/24/201178