2023-008 - Laserfiche WebLink

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Indian River County welcomes the opportunity to include the public in its activities. The County continually updates both the County website and the GoLine website to provide the most current information on transit activities, including, but not limited to, public notices, service changes, public workshops, fares, and policies. Comparable information is posted on GoLine buses and at GoLine stations. The County's transit service provider, the Senior Resource Association (SRA), produces a rider brochure, also available on the GoLine website, with information on GoLine policies, procedures, and routes. The County, to the best of its ability, follows the Indian River County Metropolitan Planning Organization's Public Participation Plan. The MPO's Public Participation Plan sets forth the MPO's vision for public participation, identifies strategies for engaging the public, and establishes protocols for receiving public comment. The MPO's Public Participation Plan is available on the MPO's website at the following link: https://ircgov.com/mpo/Documents/Studies/PPP 2020.pdf. The MPO continually updates its website to provide the most current information on transportation planning activities. In an effort to identify racial and ethnic minority, transportation disadvantaged, economically challenged, Limited English Proficient (LEP), elderly, and other populations that could potentially be the victims of discrimination in the use of federal funds, the Indian River County MPO maintains a Community Characteristics Report, which divides the county into 24 communities based on census tract boundaries. This report was first developed in 2003 and was the first such report in the state of Florida. Since that year, the report was been twice updated: first using data from the 2010 Census and American Community Survey (ACS) along then again using 2015 ACS. The Community Characteristics Report is available on the MPO's website (https://www.irmpo.com/Documents/Studies/Community-Profile.pdf). For each community, major institutions and issues of concern were identified in order to meet the state's mandate of "early and proactive public involvement in future transportation improvements." At the time of this report, staff is preparing an update to the Community Characteristics Report based on 2020 Census data. Based on the results of that input, the MPO has identified a number of neighborhoods with minority populations and has targeted numerous public transportation events and outreach activities in those areas. Most of these events have been conducted in conjunction with updates to the MPO's Transit Development Plan (TDP) and Long Range Transportation Plan (LRTP). As part of the 2015 LRTP process, ten public workshops were conducted throughout the county to gather public input on the future of public transportation in Indian River County. Of those ten public workshops, five were conducted in predominantly minority communities, including a predominantly African-American community and a predominantly Spanish-speaking community. In addition, the 2018 Transit Development Plan (TDP) process included substantial outreach to both transit users and non-users. Over 750 passenger surveys (and an additional 249 online surveys) were conducted to provide riders an opportunityto provide the MPO with valuable feedback on how the public transportation can best serve the community and the surrounding region. Both the workshops and surveys were conducted in both English and Spanish, as needed. 1-5 PROVIDING MEANINGFUL ACCESS TO SERVICES BY PERSONS WITH LIMITED ENGLISH PROFICIENCY (LEP) Consistent with Title VI of the Civil Rights Act of 1964, DOT's implementing regulations, and Executive Order 13166, "Improving Access to Services for Persons with Limited English Proficiency" (65 FR 50121, Aug. 11, 2000), recipients shall take reasonable steps to ensure meaningful access to benefits, services, information, and other Title VI Program (2023 Update) Page 11