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Table of Contents <br />Resolution................................................................................................................................................. iii <br />Title VI Nondiscrimination Policy Statement............................................................................................v <br />Introduction...............................................................................................................................................6 <br />TitleVI Program Checklist.........................................................................................................................6 <br />Section 1— General Reporting Requirements...............................................................................................9 <br />1-1 Title VI Notice to the Public...........................................................................................................9 <br />1-2 Title VI Complaint Procedures and Form......................................................................................9 <br />1-3 Record of Title VI Investigations, Complaints, or Lawsuits.........................................................10 <br />1-4 Promoting Inclusive Public Participation.....................................................................................10 <br />1-S Providing Meaningful Access to Services by Persons with Limited English Proficiency (LEP)..... <br />11 <br />Results of the Four Factor Analysis, including a description of the LEP population(s) served ...............12 <br />Developing a Language Assistance Plan..................................................................................................16 <br />1-6 Determination of Site or Location of Facilities............................................................................18 <br />Section 2 - Specific Requirements for Transit Providers.............................................................................19 <br />2-1 Service Standards........................................................................................................................19 <br />VehicleLoad............................................................................................................................................19 <br />VehicleHeadway.....................................................................................................................................19 <br />On -Time Performance.............................................................................................................................20 <br />ServiceAvailability...................................................................................................................................20 <br />2-2 Service Policies............................................................................................................................21 <br />Distributionof Transit Amenities............................................................................................................21 <br />VehicleAssignment.................................................................................................................................21 <br />Appendix A: Title VI Notices to the Public...................................................................................................23 <br />Appendix 6: Title VI Complaint Form..........................................................................................................24 <br />