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benefitexprress <br />Implementation Services <br />Benefit Express Services, LLC <br />Technology and Services Agreement <br />benefitscoNNECT• offers many unique services to meet your clients' needs. Please select from the services below to ensure <br />the right offering for each of your groups. <br />Traditional Package Implementation: Included in PEPM <br />Traditional Implementation — Includes the following for each employer group: <br />• Welcome/Introduction call <br />• "Kick off' and initial planning meeting <br />• Dedicated Implementation specialist for the duration of the implementation project <br />• benefitscoNNEcre Implementation project review <br />• Regular project communications with specialist <br />• Provision of file formats necessary for a seamless EDI integration <br />• Employee census consultation <br />• Plan testing coordination <br />• One (1) hour system overview with Q&A (broker & HR Team) — includes a tutorial on: <br />• Change Company Level Settings <br />• Add/Maintain Employees <br />• Change Benefit Level Settings <br />• Configure & Run Reports <br />• Schedule Reports <br />• Answer Common Questions <br />• Assistance with resolution of carrier data discrepancies <br />• Assistance with system, plan, and employee updates (as necessary) <br />• Assistance with ad hoc report services (creating, running, scheduling custom reports) <br />• Employer group training <br />92 <br />