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DocuSign Envelope ID: 7D5B427A-5ABE-4FE3-95F2-8BF26A5A9F27 <br />expensesinclude cost of coach airfare travel round trip from the individual's location to Customer's location, <br />reasonable hotel accommodations, ground transportation and meals. <br />3. RESTRICTIONS AND RESPONSIBILITIES <br />3.1 Restrictions. Customer may not use the Software Services in any manner or for any purpose other than <br />as expressly permitted by the Agreement. Customer shall not, and shall not permit or enable any third party to: <br />(a) use or access any of the Software Services to build a competitive product or service; (b) modify, disassemble, <br />decom pile, reverse engineer or otherwise make any derivative use of the Software Services (except to the extent <br />applicable laws specifically prohibit such restriction); (c) sell, license, rent, lease, assign, distribute, display, host, <br />disclose, outsource, copy or otherwise commercially exploit the Software Services; (d) perform or disclose any <br />benchmarking or performance testing of the Software Services; (e) remove any proprietary notices included with <br />the Software Services; (f) use the Software Services in violation of applicable law; or (g) transfer any confidential <br />personally identifiable information to OpenGov or the Software Services platform. <br />3.2 Responsibilities. Customer shall be responsible for obtaining and maintaining computers and third party <br />software systems of record (such as Customer's ERP systems) needed to connect to, access or otherwise use <br />the Software Services. Customer also shall be responsible for: (a) ensuring that such equipment is compatible <br />with the Software Services, (b) maintaining the security of such equipment, user accounts, passwords and files, <br />and (c) all uses of Customer user accounts by any party other than OpenGov. <br />4. INTELLECTUAL PROPERTY RIGHTS; LICENSE GRANTS; ACCESS TO CUSTOMER DATA <br />4.1 Software Services. OpenGov retains all right, title, and interest in the Software Services and all Intellectual <br />Property Rights in the Software Services. The look and feel of the Software Services, including any custom fonts, <br />graphics and button icons, are the property of OpenGov and Customer may not copy, imitate, or use them, in <br />whole or in part, without OpenGov's prior written consent. Subject to Customer's obligations under this Agreement, <br />OpenGov hereby grants to Customer a non-exclusive, royalty -free license during the Term to use the Software <br />Services. <br />4.2 Customer Data. Customer retains all right, title, and interest in the Customer Data and all Intellectual <br />Property Rights therein. Customer further agrees that OpenGov and its partners may use anonymized Customer <br />Data for purposes of sales, marketing, business development, product enhancement, customer service, and data <br />analysis. Insights gleaned from anonymized, aggregated Customer Data will belong to OpenGov.. <br />4.3 Access to Customer Data. Customer may download the Customer Data from the Software Services at <br />any time during the Term, other than during routine software maintenance periods. <br />4.4 Feedback. Customer hereby grants to OpenGov a non-exclusive, royalty -free, irrevocable, perpetual, <br />worldwide license to use and incorporate into the Software Services and Documentation Customer's Feedback. <br />OpenGov will exclusively own any improvements or modifications to the Software Services and Documentation <br />based on or derived from any of Customer's Feedback including all Intellectual Property Rights in and to the <br />improvements and modifications. <br />CONFIDENTIALITY <br />5.1 Each party (the "Receiving Party") agrees not to disclose any Confidential Information of the other party <br />(the "Disclosing Party") without the Disclosing Party's prior written consent, except as provided below. The <br />Receiving Party further agrees: (a) to use and disclose the Confidential Information only in connection with this <br />Agreement; and (b) to protect such Confidential Information using the measures that Receiving Party employs <br />with respect to its own Confidential Information of a similar nature, but in no event with less than reasonable care. <br />Notwithstanding the above, the Receiving Party may disclose Confidential Information to the extent required by <br />law or court order, provided that prior written notice of such required disclosure and an opportunity to oppose or <br />limit disclosure is given to the Disclosing Party. <br />OPENGOV SOFTWARE SERVICES AGREEMENT <br />Indian River, FL 5/5 dp <br />