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• <br />COMMUNICATIONS <br />INTERNATIONAL <br />An Employee Owned Company <br />ORIGINAL <br />4450 US I • Vero Beach. Florida 32967 • Telephone: (772) 569-5355 • Fax: (772) 567-2292 <br />MASTER SERVICE AGREEMENT <br />Contract Number CIA 10-950 <br />This Contract is entered into by and between Communications International. Inc.. located at 4450 U.S. Highway I. Vero Beach. Florida <br />32967 (" "Ci"), and Indian River County Board of Coin inissioners, located at 1$01 271 Street (the "Customer"), on the Ist day of <br />October 2020, (the " Effective Date"). <br />WHEREAS, Ci currently provides maintenance services for two-way radio communications systems and other electronic equipment: <br />WHEREAS, the Customer desires to contract the repair and maintenance of certain two-way radio equipment and other electronic <br />equipment as described here in-, <br />WHEREAS, the Parties desire to establish terms, conditions and pricing tinder which the particular equipment will be maintained. and <br />WHEREAS, the Palsies hereby desire to enter into th is Contract to set forth. in writing, their respective rights, duties and obligations <br />hereunder: <br />NOW, THEREFORE, for and in consideration of the mutual promises herein contained and other good and valuable consideration. <br />the receipt and sufficiency of which is hereby acknowledged and confessed. the Parties agree as follows: <br />I. DEFINITIONS <br />A. Parties -shall mean, collectively. Ci and the Customer. <br />B.eServices - shall mean those services to be provided by Ci to the Customer pursuant to this Contract, but not limited to tnaintenance,e <br />repair. replacement. labor and testing.e <br />C. Contract - shall mean this document, along with all documents attached hereto and incorporated herein by reference.e <br />D. Terminal Equipment - shall mean vehicular mounted radios. personal portable radios. portable radio desk chargers and basice <br />compact vehicular chargers and as otherwise specifically described as Terminal Equipment for maintenance in this Contract.e <br />E. Fixed Equipment - shall mean site repeater stations and associated equipment, multi -site coordinator.. console electronice <br />equipment, radio control stations and as otherwise specifically described as Fixed Equipment for maintenance in this Contract.e <br />F.eOther Equipment - shall mean any other electronic equipment that is listed in this Contract and def inedherein.e <br />G. Demand Services - shall mean service that is requested which is not included in the fixed fee arrangement in this Contract.e <br />H. Normal Working Hours- shall mean 8:00 am until 5:00 pin, local time. Monday through Friday, excluding Federal and Statee <br />Holidays ("Business Days"). unless otherwise defined.e <br />I. Emergency Services - shall mean services that are available by Ci twenty-four (24) hours per day. seven days per week.e <br />including Federal and State Ilolidays.e <br />Page 1 of 12 <br />