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ORIGINAL 2.n SCOPF. OF CONTR LI'n Ci agrees to maintain the ability to provide the services set forth in Exhibit A of this Contract and to provide the services describcdn herein, including Demand Services. The Customer agrees to purchase Demand Services from Ci, as needed, in accordance withn Exhibit C of this Contract.n 3.n TERM OCO_NTRA Tn A.nThe term of this Contract shall be for a period of one (1) year(s) (the "Tenn") and shall automatically renew at the end of then Tenn, unless (1) either party notifies the other party.. in writing, at least ninety (90) days prior to expiration of this Contract (then "Renewal Notice") or (11) in the event Ci proposes new terms, conditions, or pricing ("New Terms"), such New Terms are notn accepted by the Customer in the Renewal Notice. There shall be no more than four (4) renewals to thiscontract.n B.nThis contract will be adjusted each year based on the Consumer Price Index (CPI). Use the Bureau of Labor Statistics web siten (http:U www.bls.�clovcpilhome.htd):n I.nSelect the " South Urban region of the U.S. Map.n 2. Select the "More Formatting Options"n 3.n Select the " 12 months PercentChangen 4.n Select "Retrieve Data"n 5. Scroll down to the current year and select the "Feb" numbern 6. This number will be used as a multiplier for the recent year total of the maintenance contractn The percent number is a 12 -month percent change for the "South Urban" over the last 12 months as reflected in February. 4.n PRICES AND TERMS OFPAYMF.NTn A. The prices to be charged for the regular routine maintenance Services are as set forth in Exhibit B. B. The prices to be charged for the Demand Services and Professional Services are as set forth in ExhtbitC. C.n All pricing discounts on both hardware and software, including all vendorequipment offered by Ci are set forth in Exhibit D.n D.nPayment for Services for monthly maintenance, as outlined in Exhibit B of this Contract, is due in advance and payable in fulln forty-five (45) days after receipt of invoice. Invoices shall be submitted to the Customer on a monthly basis.n E.n Payment for all Demand Services, Professional Services and purchase of all products andor equipment is due in full forty-five (45) days after receipt of invoice. Invoices shall be submitted to the Customer as the work is completed.n 5. EXTRA CHARGES No extra charges of any kind will be allowed unless specifically agreed to in writing by both Parties.n 6.n SERVICE& A.n Installation, removal or reinstallation of equipment. shall be performed by Ci, following reasonable no tice to the Customer atn the rates listed in Exhibit C and at a time agreed to by both Parties.n B.n Items that are not covered under Services for maintenance in Exhibit B, such as speaker microphones and Enhanced Vehicular Chargers. will be repaired and'or replaced as Demand Services and will be charged at the prices set forth in Exhibit C.n C.n In addition to the Services specified in this Contract. the Customer may order other work to be provided by Ci, includingn specially designed work or services otherwise not covered by this Contract ("Special Requirements Order'). Within ten (I0)n business days of receipt of a Special Requirements Order. Ci will furnish the Customer �%ith a «ritten proposal to fill suchn Special Requirements Order._ including price and delivery time. The Customer may accept or reject any such proposal withn ten (I10) Business Days of receipt. Any proposal not specifically accepted will be deemed rejected on the eleventh (I I ""r Business Day after receipt.n Pape 2 of 12 12