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Invoicing, General Terms and Assumptions <br />Subscription/License Invoicing <br />F✓ At the beginning of the term - Annually <br />A TRUE COPY <br />CERTIFICATION ON LAST PAGE <br />RYAN L. BUTLER, CLERK <br />By issuing a purchase order in response to this quote or contract, Customer hereby agrees to be bound by the below terms and conditions, which shall prevail in <br />the event of a conflict with any terms and conditions included within Customer's purchase order. <br />• The manufacturer/support provider has the right to inspect any products that have either never had support coverage or have not had support coverage <br />for an extended period to determine their eligibility for maintenance/support. Devices subject to inspection will be flagged as such and are subject to a <br />non-refundable inspection fee, which shall be the responsibility of Customer. Sentinel will work with the manufacturer/support provider on Customer's <br />behalf until device eligibility is determined. Devices that do not pass the inspection will be ineligible for support. <br />• For products purchased pursuant to this agreement, Contractor agrees to provide storage at no additional charge for up to 90 days. If the storage period <br />exceeds 90 days, Customer agrees to the following: a.) Customer will be responsible to pay a fee of 2% per month for storage of purchased products <br />from that point forward, b.) Customer will be invoiced and will be responsible to pay the unpaid balance for any products purchased from Contractor that <br />have not been paid in full and, c.) Ownership will transfer from Contractor to Customer. <br />• For all products purchased, it is assumed that prior to order execution with Contractor, Customer has reviewed, understood, and agreed to each <br />manufacturer's respective terms and conditions governing the purchase of products, including, but not limited to, applicable warranties, order <br />cancellation, and return policies. In the event of a return request, Sentinel may assist Customer by facilitating the request between Customer and the <br />manufacturer. In addition, product return requests will be subject to Sentinel's own return policies, which may include restocking fees and/or shipping and <br />handling costs. <br />• Under no circumstances will Customer have the right to withhold payment to Sentinel due to an alleged breach of any express or implied warranties with <br />regard to the products purchased herein. Any such claim shall be handled directly between the manufacturer and Customer. If Contractor receives any <br />financial relief or incentives intended for Customer as a result of a settlement between Customer and the manufacturer, Contractor agrees to pass <br />through the incentives or financial relief to Customer. <br />Confidential Information Property of Sentinel Technologies, Inc. <br />