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2024-135
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2024-135
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Last modified
7/11/2024 11:52:19 AM
Creation date
7/11/2024 11:48:36 AM
Metadata
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Template:
Official Documents
Official Document Type
First Amendment
Approved Date
06/18/2024
Control Number
2024-135
Agenda Item Number
8.Q.
Entity Name
Stantec Consulting Services, Inc.
Subject
First Amendment to Agreement for Utility Services Comprehensive Rate Study
for Additional Community Engagement Marketing Services
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TASK 4 — ROADSHOW PRESENTATION <br />Many times, the most effective means of communicating with stakeholders is to meet them 'where they are' <br />One effective tool to do this is to prepare a short, 5 -10 -minute core presentation, such as a narrated <br />PowerPoint played as a video, which conveys the major rate study elements, including key messages, <br />milestones, schedule, and helps stakeholders understand where they can get additional information. While this <br />presentation is expected to be given by County staff to various groups, Stantec will help develop the <br />presentation, review and guide the narration script, and even provide narration if desired. This same <br />presentation can be used to facilitate community roundtables as well. <br />TASK 5 — COLLATERAL MATERIALS <br />Every public engagement plan benefits from consistent messaging and the use of appropriate collateral <br />materials that can help reduce complex matters to understandable and consumable language. Each piece of <br />material should contain consistent branding with the website, using County -approved colors and logos. <br />Working with the County, the following one-page fact sheets will be developed with suitable graphics and text: <br />a. Summary fact sheet about the rate study with a QR code that links to the website. <br />b. FAQ's, limited to five questions intended to address the 'what,' 'why' and 'when' of the study. <br />c. One page talking points sheet for customer service, addressing potential customer questions, and <br />directing them as appropriate. <br />d. Business card sized collateral item with QR code for website. <br />ESTIMATED HOURS & FEE BY TASK <br />Based upon the tasks as described herein, the anticipated resource distribution and level of effort needed to <br />complete each task, and the hourly rates from the consulting agreement for the rate study, we have prepared <br />an estimate of the cost of each task as shown below. As such, we would propose to provide the requested <br />public engagement services on a time and material basis for a not to exceed amount of $35,000. <br />k 1 Written Communications Plan <br />2 <br />1 <br />16 <br />2 <br />3 <br />0 <br />24 $ <br />k 2 Core Outreach Team Coordination <br />8 <br />0 <br />8 <br />0 <br />0 <br />2 <br />18 $ <br />k 3 Website Development <br />2 <br />2 <br />18 <br />24 <br />26 <br />9 <br />81 $1 <br />k 4 Roadshow Presentation <br />4 <br />1 <br />6 <br />0 <br />1 <br />2 <br />14 $ <br />k 5 Collateral Materials <br />3 <br />3 <br />10 <br />6 <br />4 <br />0 <br />26 $ <br />777 S Harbour Island Boulevard, Suite 600 • Tampa, Florida 33602-5729 . Phone (904) 631-5109 <br />Page 3 <br />® Stantec <br />
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