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Indian River County Solid Waste Disposal District Solid Waste and Recyclables Franchise Agreement 6.2. Bulk Trash Collection Service: The Franchisee shall provide residential Bulk Trash collection service to all single family and multi -family residential units in the Solid Waste Franchise area. The Franchisee shall collect Bulk Trash from residential units within the service area not less than one (1) time per week on a scheduled route basis. Franchisee will collect Bulk Trash with a REL truck and/or claw truck that will allow Bulk Trash to be collected on the scheduled residential Solid Waste day for customer efficiency and minimizing collection vehicles on roadways. Such service shall be limited to four (4) pieces per week. All residential Bulk Trash shall be collected and sorted for delivery to a designated disposal facility. As an optional level of service, residents may contract directly with the Franchisee for excess bulk collection. Note: SWDD seeks Franchisee to have a minimum of four (4) claw trucks available for servicing Bulk and Yard Waste collection, as well as improper setouts and community cleanups. 6.3. Residential Recyclables Collection Service — Recycling Franchise Area 6.3.1. Franchisee shall commence Residential Recyclables Collection Service to new Customers within seven (7) Days notification from SWDD. 6.3.2. Once per week collection of Residential Recyclables Collection Service shall be provided to all Residential Units and Multi -family Units not serviced by Commercial Collection Services as defined herein and within the Recycling Franchise Area as defined in Exhibit 2. 6.3.3. Service for Residential Recyclables Collection shall only be initiated, terminated, or changed by SWDD. Franchisee will not initiate, terminate, or change service to the customer without written notification from SWDD. Residential Recyclables Collection Service shall initiate, terminate, or change on the next scheduled collection day from the date notified by SWDD. 6.3.4. Collection of Program Recyclables for Residential Customers residing within the Solid Waste Franchise Area, shall occur on the same Day as collection of Solid Waste. 6.3.5. Franchisee shall provide 64 -gallon Roll Carts for Program Recyclables for Residential Customers and shall be responsible for new carts, cart replacement, cart maintenance and asset database management. 6.3.6. For Multi -Family Units receiving Commercial Collection Service, collection containers shall be placed at locations that are mutually acceptable to Franchisee and customer. Franchisee shall provide Roll Carts, dumpsters, or roll -offs, as needed and appropriate. 6.3.7. The County retains the right to modify types of materials included for collection as Program Recyclables as further described in Article 25.1. 6.4. Rear Door Collection Service Franchisee shall provide Rear Door Collection Service to handicapped Residential Customers at no additional charge to Customer or SWDD. Such Residential Customer shall provide a written statement to Franchisee from a licensed physician documenting the nature of the handicap and the need for Rear Door Service. Franchisee shall commence Rear Door Collection Service within one (1) week of notification. 6.5. Residential Supplemental Collection Service 6.5.1. Residential Customers desiring Supplemental Collection Services shall request such services directly from Franchisee. The specific arrangement for Supplemental Collection Services is to be determined between the Customer and Franchisee. No such services shall be provided until Franchisee notifies Customer of the fee for such services and receives the Customer's confirmation that the fee is acceptable. 6.5.2. Franchisee shall bill Customers directly for Residential Supplemental Collection Services in accordance with the Rates established in the resulting Agreement. 6.5.3. Disposal fees associated with Residential Supplemental Collection Services are covered by the Annual Assessment. 15