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B. Organizational Capability <br />1. Provide the mission statement and vision of your organization: <br />Mission Statement.- <br />To <br />tatement. <br />To serve individuals and families by providing crisis care, case management, transformative education, food and <br />household subsidy, employment training and placement, personal empowerment training and active referrals to other <br />collaborative social service providers. <br />Vision: <br />Communities where every family has access to basic needs, nutritional food, crisis care, education, and employment <br />training, and where everyone has the opportunity to achieve a future filled with hope and possibilities. <br />2. Provide a bnet summary of your organization, including areas of expertise, accomplishments and population served. <br />United Against Poverty, Inc. was founded in 2003 and over the past 20 years, has built a reputation for comprehensive <br />programming designed to move low-income families out of poverty. Our expertise lies in following the "hand up and not <br />a handout" model in a strategic, holistic approach that supports our neighbors experiencing economic hardships. This is <br />the backbone of UP IRC. <br />UP IRC has three core programs: the Member Share Grocery Program (MSGP), the Crisis Stabilization Program <br />(CSP), and the Success Training Employment Program (STEP). These programs serve the population whose annual <br />household income is at or below 200% of the Federal Poverty Level in Indian River County (IRC). <br />In addition to implementing these core programs, UP's building is strategically designed to support UP programs and <br />multiple collaborative partners, including both a walk-in health clinic operated by Treasure Coast Community Health, <br />and the FL Department of Children and Families. Other onsite partners include programs for housing assistance, AARP <br />Foundation, substance misuse, mental health and homelessness. On average we have approximately 90 different <br />nonprofits in the UP Center every year. <br />Annual goals are reported monthly to executive staff and quarterly to the Corporate Board of Directors. This ongoing <br />review keeps frontline staff focused, but also helps them to demonstrate anomalies quickly. With our ever-changing <br />economic and housing markets, anomalies continue to arise and be overcome. <br />UP staff continue to be determined and focused by adapting and expanding programs to meet the needs of our <br />community. With their dedication, 2023 ended as a historic year across multiple impact metrics, and with the rising need <br />in our community, we are forecasting an even bigger and busier year in 2024. To combat food insecurity, MSGP served <br />over 18,300 unique households, a 53% increase over households served last year. The most critical impact metric we <br />measure through MSGP is resources retained, meaning the amount of money our members are able to retain thanks to <br />our commitment to a 2/3 savings over traditional grocery costs. In 2023, our members retained 7.5 million. That's 7.5 <br />million dollars that our neighbors in need can reinvest into other critical household survival budget items: rent, childcare, <br />insurance, transportation, utilities, etc. At UP, our sole focus is not on lifting lives out of poverty but ensuring families do <br />not find themselves one unexpected expense or crisis away from falling into poverty. <br />The UP IRC Crisis Stabilization Program continues to see growth in demand and need. Forjust the second time in our <br />twenty-year history, we met with over 1,000 unique IRC households in crisis last year and provided 7,000 units of <br />services related to crisis stabilization, case management, and referrals to area partner social support providers. <br />In 2023, UP's workforce development program, STEP, graduated 127 motivated individuals to improve their path to <br />economic self- sufficiency. 86 secured employment with a combined annualized income exceeding $2 million. This <br />growing number of adult participants is an indicator of the strength, efficacy and need of the STEP program in our <br />community. <br />s. dnerry nst any cerurncations anaior accreaitarions ooratnea Dy your agency. <br />Our direct services staff are required to receive annual training from the Florida Department of Children and Families in <br />Security Awareness, HIPPA, Domestic Violence and Civil Rights. Additionally, staff receive training from the Retail <br />Learning Institute, a division of Coca-Cola, an online learning platform that provides internationally recognized <br />certifications in Customer Service, Business Ethics, Sexual Harassment, Professionalism, and Safety and Hygiene. <br />193 <br />