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911 SYSTEM MAINTENANCE <br />SERVICE CONTRACT <br />Elite Premier Purchase, Installation and Maintenance Service <br />This Agreement is entered into between Indian River County, 4225 43rd Avenue, Vero <br />Beach, FL 32967 a political subdivision of the State of Florida, (hereinafter called <br />"County") and Kraus Associates Inc., d/b/a AK Associates, 326 Porta Rosa Circle, St <br />Augustine, FL 32092 (hereinafter called "Contractor"). It is agreed between "County" <br />and "Contractor" as follows: <br />AK ELITE PREMIER INSTALLATION AND MAINTENANCE SERVICE <br />Contractor agrees to provide, and the County agrees to purchase and accept, in <br />accordance with the terms and conditions set forth below, Contractor's Elite Premier <br />Installation and Maintenance Service for the Hardware and Software sold by the <br />Contractor and licensed to the County. **Please note that this agreement is for <br />maintenance and installations services performed by Kraus Associates, Inc., Any <br />required cost for hardware, software or manufacturer's labor is the responsibility of <br />customer.** <br />COSTS: AK Elite Premier Maintenance <br />AK Elite Premier Service (labor only) — <br />Two (2) days per week with minimum six (6) hours per day for preventive <br />maintenance and scheduled subsequent installations for equipment adds, moves <br />and changes. <br />AK Elite Premier Maintenance <br />■ 12/1/24-11/30/25 <br />$ 95,700 <br />■ 12/1/25-11/30/26 <br />$ 95,700 <br />■ 12/1/26-11/30/27 <br />$ 97,600 <br />■ 12/1/27-11/30/28 <br />$ 97.600 <br />• 12/1/28-11/30/29 <br />99,560 <br />Note: The Contractor agrees to provide the County with a quote for Solacom Support for <br />subsequent years on a yearly basis. <br />AK ELITE PREMIER MAINTENANCE SERVICE: <br />AK Associates Elite Premier Maintenance service includes the following: <br />AK Elite Premier Maintenance <br />Provide 1` -tier labor support at the Indian River County 9-1-1 PSAPs. <br />Maintenance (labor only) will be performed by the Contractor for all work <br />performed on the 911 System and all associated components purchased and <br />installed by the Contractor. <br />19 <br />