10/22/2024 (2) - Laserfiche WebLink

Home Browse Search

Vero Beach Police Department Primary PSAP located at VBPD 1055 20`x' Street, Vero Beach, FL 32960 Sebastian Police Department Primary PSAP located at SBPD 1201 Main Street, Sebastian, FL 32958 Indian River County Emergency Services Backup PSAP located at IRCEOC 4255 43rd Avenue, Vero Beach, FL 32967 Remote Technical Service Support — 24 hour service performed by a trained technician for all out of hours service problems. Response for major outages shall be within a maximum two hour time frame. Non -service affecting problems will be scheduled with the onsite technician. AK Associates shall provide the "County" with a current escalation list, including an 800 number for all service requests. TERM OF MAINTENANCE AGREEMENT. This Agreement shall commence on December 1, 2024 and terminate five (5) years thereafter (the "Initial Term"), unless earlier terminated in accordance with the provisions of this Agreement. This Agreement shall be automatically renewed and continue in force on a year-to-year basis ("Extended Term") until terminated by either party upon a ninety days (90) days written notice to the other party prior to the expiration of the Initial Term or any subsequent Extended Term. RENEWAL OF MAINTENANCE CONTRACT: The agreement will be automatically renewed unless the "County" notifies the "Contractor" within 90 days of expiration. The annual rate shall not increase more than 3% per year for additional years or a new fixed rate may be established between the "County and the "Contractor". CONFIDENTIALITY. Contractor shall not disclose any confidential information concerning County or its affairs, unless required by law, or with the consent of County. Contractor understands that County is a governmental entity and as such is prohibited by New York and Florida laws from keeping the terms of this Agreement confidential should there be a request for said information. If required to disclose any such information, Contractor or County, as appropriate, shall give the other notice as soon as possible. FORCE MAJEURE No party shall be liable or responsible to the other party, nor be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement (except for any obligations to make payments to the other party for goods or services that have been provided or performed), when and to the extent such failure or delay is caused by or results from the following force majeure events (each a "Force Majeure Event"): (a) acts of God; (b) flood, fire, earthquake, or explosion; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order or law; (e) actions, embargoes, or blockades in 21