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2025-126
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2025-126
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Last modified
6/23/2025 10:28:09 AM
Creation date
6/23/2025 10:23:56 AM
Metadata
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Template:
Official Documents
Official Document Type
Agreement
Approved Date
06/03/2025
Control Number
2025-126
Agenda Item Number
13.D.1.
Entity Name
RxBenefits, Inc.
Subject
Administrative Services Agreement for the administration of prescription drug benefits
Document Relationships
2025-125
(Agenda)
Path:
\Official Documents\2020's\2025
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A TRUE COPY <br />CERTIFICATION ON LAST PAGE <br />RYAN L. BUTLER, CLERK <br />generate more than $250,000.00 in annual pharmacy plan spend. Clinical pharmacists reach out <br />to Prescribers to request and review medical documentation and tackle issues such as redundant <br />therapies, dosing errors, potential drug -on -drug interactions, and medication misuse. If HDCR <br />is elected, Administrator's Therapeutic Interchange for High -Cost Specialty Medications <br />("HTI") identifies and promotes lower cost, clinically effective alternatives for certain <br />categories of drugs. <br />■ The following may apply to HDCR: <br />■ Administrator manages the clinical review process for high dollar claims, providing <br />oversight of the process. Administrator communicates trends and savings results to clients <br />through detailed reporting and analytics. <br />■ Review turnaround time is dependent on prescriber activity and whether additional <br />information is required. If additional information is required, the reviewer will attempt to <br />contact physician at least once daily for three days; direct contact with the prescriber will <br />discontinue after the third day. The majority of reviews are completed with a disposition <br />within 24 to 72 hours. <br />■ Following a clinical review, one of four actions will occur: (i) the medication is approved, <br />(ii) the medication claim is denied, (iii) the prescriber may decide to withdraw and prescribe <br />a different medication, or (iv) the reviewer can dismiss or deny the claim due to lack of <br />communication from the prescriber; or <br />■ If denied, an appeal process is available. <br />■ If HDCR is elected, the Administrator will also manage all other Prior Authorizations and <br />Appeals. <br />o Following a clinical review, one of four actions will occur: the medication is approved, the <br />medication claim is denied, the doctor may decide to withdraw and prescribe a different <br />medication, or the reviewer can dismiss or deny the claim due to lack of communication <br />from the prescriber; <br />o If denied, the appeal process is available. <br />o The appeal process: <br />o If an initial review is denied, the Member may appeal the decision to have a different <br />pharmacist reviewer evaluate the prior authorization. <br />o If the denial is upheld upon first appeal, a second appeal may be made, which may be <br />completed in consultation with a peer physician reviewer from an Independent Review <br />Organization. <br />o If the denial is again upheld upon second appeal, a final appeal for a Federal External <br />Review completed by an Independent Review Organization may be made. <br />o If the denial is upheld by the final review, the appeal process has been exhausted and the <br />decision is final and binding. <br />Foundational Utilization Management ("UM"). UM is a bundling of evidence -based clinical <br />programs commonly used to provide appropriate clinical oversight of prescription drug claims. <br />UM ensures the correct clinical evaluation processes are in place. Appropriate quantity limit <br />("t L") promotes FDA -approved dispensing guidelines and generally accepted medical <br />treatment guidelines by ensuring appropriate quantities are dispensed. Step Therapy ("ST") <br />ensures the most clinically appropriate item is used as initial therapy as part of adhering to <br />generally accepted medical treatment guidelines. When faced with two similar agents, the lowest <br />cost option is promoted first. Prior Authorizations ("PA") ensure FDA -approved and generally <br />accepted medical treatment guidelines with respect to indications are being met. Utilizing the <br />NOT FOR DISTRIBUTION. THE INFORMATION CONTAINED HEREIN IS CONFIDENTIAL, PROPRIETARY <br />AND CONSTITUTES TRADE SECRETS OF ESI AND RXBENEFITS <br />
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