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6. Describe your county's existing 911 system. Include specific information on existing system equipment upgrades and when the installation of this equipment was completed. Please include the PSAP(s) that the grant will be implemented at to include the type of PSAP(s), primary system, and number of position seats. Please state if this is a part of a group or regional project and how you will be interoperable. Indian River County operates a Type 4 Enhanced 911 System that is Wireless Phase ii compliant. There are four PSAPs in Indian River County operating Solacom CPE with GeoComm Dispatch Map. The Solacom is a geo-diverse system with Side A in the EOC and Side B in the Sheriff's Office. The Solacom system was installed in 2018. The Indian River County Sheriff's Office has a Primary PSAP in Vero Beach which direct dispatches law enforcement calls throughout the unincorporated area. This PSAP also directs dispatches fire rescue calls throughout the county including the Cities of Vero Beach and Sebastian. However, the cities of Sebastian and Vero Beach each have a primary PSAP for their respective Police Departments. The Indian River County Emergency Operations Center serves as the County Back up. 7. Describe the scope of work for the proposed project including any goal(s) and objectives. Include the tasks to be performed as part of the project. Provide scope of work in quantifiable units of deliverables that shall be received and accepted. For each deliverable specify the required minimum level of service to be performed and the criteria for evaluating the successful completion of each deliverable. For any scope of work that includes milestones, please describe in detail what deliverables are expected to be provided in each milestone. Project 1 Scope of Work: RapidSOS UNITE for Communicator Module Project Goal: Enhance voice, text, and video intelligence into the PSAP communication methods. Specific features include voice transcription, text -to -911 and from -911, caller video, call summarization, and real-time translation to save telecommunicators time and provide life- saving data and context when needed most. Project Objective: • Configure PSAP-specific SMS, Audio, and Video infrastructure • Configure PSAP-designated 10 DLC numbers for SMS ingestion • Map PSAP-preconfigured messages and flows • Deploy PSAP Communicator Module - Voice, Text and Video Intelligence Key Milestones with Deliverables: Planning and Kickoff • Initial meeting with stakeholders to discuss project scope, objectives, and timelines • Define required users and access • Develop a detailed project plan Application and instructions for 911 Grant Programs, revised May 2023 W Form 3A, incorporated by reference in Fla. Admin. Code R. 60FF1-5.003 911 Grant Programs 17 144