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Environment Mapping <br />• Map PSAP's existing 10 DLC footprint <br />• Define PSAP-preconfigured messages <br />Infrastructure Configuration <br />• Configure base SMS and WebRTC infrastructure <br />• Configure PSAP 10 DLCs to route SMS <br />System Implementation <br />• Configure PSAP Communicator Module - Voice, Text and Video Intelligence account <br />• Deploy PSAP Communicator Module - Voice, Text and Video Intelligence account <br />Testing <br />• Conduct comprehensive testing of the system <br />• Review metrics and perform analysis on metrics <br />• Resolve any identified issues <br />Training <br />• Provide training sessions/resources for end-users and administrators <br />Go -Live <br />• Transition to live operations <br />Deliverables: <br />• Integrated messaging capabilities with translation <br />• Integrated live video capabilities with transcription and translation <br />• Integrated call audio capabilities with transcription and translation <br />Training and enablement materials <br />Successful deployment and configuration of RapidSOS Communicator Module - Voice, Text <br />and Video Intelligence <br />• No critical issues post go -live for a period of 2 weeks <br />Proiect 2 Scope of Work: RapidSOS Unite Intelligent Analyst Module <br />Project Goal: Take Indian River County beyond call handling and reporting into incident <br />analytics, enabling decision -makers to see the true scope of the agency's workload. The <br />Intelligent Analyst module leverages traditional public safety data sources in combination with <br />Next Generation 911 data sources to bring powerful insights to emergency response as <br />incidents move beyond traditional call -based methods. <br />Application and instructions for 911 Grant Programs, revised May 2023 <br />W Form 3A, incorporated by reference in Fla. Admin. Code R. 60FF1-5.003 911 Grant Programs <br />18 <br />145 <br />