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Docusign Envelope ID: 921 F7A24-D5CE-4BCC-9F3C-5E7844661266 Section 13. Pharmacy Navigation Services. RIGHTWAY will make Pharmacy Navigation Services available to Eligible Persons including access to RIGHTWAY'S technology portal and patient navigator, which are designed to help Eligible Persons to navigate to the optimal cost and quality option for their condition, and the following services: • Patient Education & Management • Consumer Savings Recommendations (Digital) • Site of Service Optimization • Therapy Optimization Section 14. Care Navigation Services. RIGHTWAY will make Care Navigation Services avail- able to Client beginning on the Effective Date of the Agreement and continuing for the Initial Term and Renewal Term(s). "Care Navigation Services" means access to RIGHTWAY's technology portal and live care team (via call or chat), which are designed to help Authorized Users manage their health and healthcare through the provision of the following services: • Benefit navigation, education, and guidance • Finding and accessing care (e.g. provider search and cost transparency) • Appointment scheduling • Billing advocacy • Clinical guidance: o Triage and assessment; education, care decision support, care coordination, and proactive outreach 14.1 Minimum Requirements for Care Navigation Services. Client's execution of the Agreement shall be deemed as consent of Client for delivery of the following information to RIGHT - WAY in connection with the delivery and invoicing for the Care Navigation Services. 14.1.1 Eligibility Feed In connection with the delivery of the Care Navigation Services, Client must provide RIGHTWAY with a monthly census file during the Initial Term and Renewal Terms(s) of the Agreement. If Client is adding RIGHTWAY's Care Navigation Services for the first time, Client must also provide RIGHTWAY at least one initial census file for the period prior to the Effective Date of the Agreement. The census file to be provided shall include Authorized Users of RIGHTWAY's Care Navigation Services. Client is responsible for ensuring the accuracy of initial and monthly census files ("Eligibility Feed"). The Eligibility Feed shall serve as the basis for billing for RIGHTWAY's Care Navigation Services. If a current monthly file is not received from Client, RIGHTWAY will reference the most recent census file for billing and determination of Authorized Users who have access to RIGHT- WAY's Care Navigation Services. The Eligibility Feed shall include at least the following, and RIGHT - WAY reserves the right to modify or update the following as needed during the Initial Term and Renewal Term(s) of the Agreement (and as necessary to comply with Client's approved insurance carrier require- ments): • Census eligibility file — employee and dependent demographic and personal identi- fier information • Plan election for medical, dental, vision. 14.1.2 Plan Asset Information In addition to the Eligibility Feed, Client must provide RIGHTWAY with the following plan information prior to the Effective Date of the Agreement 35 This document is CONFIDENTIAL AND PROPRIETARY to RIGHTWAY Healthcare, Inc. and may not be reproduced, transmitted, published, or disclosed to others without the prior written authorization of RIGHTWAY Healthcare, Inc.