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Docusign Envelope ID: 921 F7A24-D5CE-4BCC-9F3C-5E7844661266 <br />RIGHTWAY will establish a survey to <br />be used for measurement of this PSG. <br />Account Team Satisfaction will be <br />scored using RIGHTWAY's standard <br />Account Team — scale. An average score of at least 80% <br />Client of the total scale value is needed. For <br />Satisfaction every 10% points under 80%, 50% of <br />the total amount at risk will be assessed <br />up to 100%. Penalty is due to Client <br />ninety (90) days following receipt of <br />survey results. <br />Quarterly I Client Specific <br />20% <br />RIGHTWAY will deliver all RIGHT - <br />WAY standard management reports to <br />Client within 15 Business Days follow - <br />Account Team - ing end of reporting period. The stand - <br />Delivery of and management reports will contain <br />Quarterly Client Specific 5° <br />Management consistent content and formatting based <br />Reports on RIGHTWAY standard reporting, un- <br />less agreed to in advance, and may be <br />made available to Client via the client <br />portal. <br />74 <br />This document is CONFIDENTIAL AND PROPRIETARY to RIGHTWAY Healthcare, Inc. and may not be reproduced, <br />transmitted, published, or disclosed to others without the prior written authorization of RIGHTWAY Healthcare, Inc. <br />