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9.2.2 Contractor shall maintain the following electronic records/logs in Microsoft Excel or similar accounting software format approved by SWDD. These records shall be reported to SWDD prior to the fifteenth (15th) Day of the month on services conducted the prior month. a) Equipment Maintenance Log— Record of all maintenance activities performed during the reporting month. b) Transport Log — Quantity and type of materials collected and/or delivered to the Designated Facility, identified by CCC during the reporting month. c) Customer Log — Based on the Driver's License Software, the Contractor shall provide a total number of individual customers visiting each CCC with a daily breakdown of the reporting month. The Contractor shall also provide the total number of out -of - county customers that were turned away. d) Personnel Log — Employee names, position/title, and contact information. Personnel Log shall also include contact information for any subcontractors, or subcontractor employees, performing services required herein. 9.2.3 Transport of all materials collected to the Landfill or designated facility defined by SWDD, as well as proper processing/packaging of HHW materials to be collected at the CCCs by a separate SWDD vendor. The Contractor is responsible for coordinating with SWDD vendor for the collection and removal of HHW materials. Additionally, all material manifest tickets signed by the site attendant shall be returned to SWDD office within 2 (two) business Days. 9.2.4 The Contractor shall provide monthly reports to SWDD concerning the Contractor's performance under this Agreement. At a minimum, the reports shall discuss the key events that occurred after the last report, plus any key events that are anticipated during the next month. Each report shall address: (a) any complaints received by the Contractor from the public or the County (and how the complaints were satisfied); (b) any spills or emergencies; or (c) accidents or injuries in transit, or at the CCCs. The Contractor will also provide SWDD with an accident report for any accidents or injuries in transit or at the CCCs within 24 hours of the incident detailing the time, location, nature of the incident, and all parties involved. 9.3 Operational Plans 9.3.1 Contractor shall be responsible for the development and updating of the following plans over the Contract term: a) Operations and Maintenance Plan. b) CCC Equipment Plan meeting requirements set forth in Article 5.6. c) CCC Health and Safety Plan meeting requirements set forth in Article 5.7. d) Contingency and Continuity of Operations Plan meeting requirements set forth in Article 13.1. 15 ACTIVE:38438749.1