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2025-220
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Last modified
10/27/2025 12:06:40 PM
Creation date
10/27/2025 12:04:31 PM
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Template:
Official Documents
Official Document Type
Agreement
Approved Date
10/07/2025
Control Number
2025-220
Agenda Item Number
9.S.
Entity Name
Communications International
Subject
Public Safety Communications System Maintenance Agreement
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B. SUMS PRODUCT Features Summary. <br />i. The Seller will use reasonable efforts to monitor pertinent governmental, vendor, <br />independent and open -source databases for PVAs, IAVAs, STIGs and for any subsequent <br />resolutions that affect products provided by the Seller that are part of the Subscriber's <br />Designated System. <br />ii. The Seller will make every reasonable effort to verify that the PVA, IAVA, and <br />STIG resolutions, Vendor Patches, and/or Vendor Workarounds, do not adversely affect <br />the Seller's stated performance of the Subscriber's Designated System. <br />iii. The Seller will provide Security Update Distributions to the Subscriber at periodic <br />intervals targeting bi-monthly releases. The interval shall be determined solely by the <br />Seller. More frequent Security Update Distributions may be required to address urgent <br />product security vulnerabilities. Security Update Distributions on other than a bi-monthly <br />basis does not constitute a contractual default by the Seller. <br />iv. The Seller will provide Security Update Distributions in a means suitable for use <br />on the target devices of the Subscriber's Designated System. Optional On -Site Support <br />Services may be contracted by the Subscriber, outside of this Agreement, through the Seller <br />or the Seller's RCE or Network Solutions Provider or designated local service provider as <br />set forth in Section 6.A. iv. <br />V. Prior to the general release by Seller of any Security Updates, Seller shall make <br />available a SUMS PRODUCT release document announcing the impending release, and <br />detailing its contents and impact, if any, on any other Seller hardware or Software <br />components. Subscriber acknowledges that older hardware may not have sufficient <br />capacity for the operation of the Software Updates. NOTHING IN THIS AGREEMENT <br />OR OTHERWISE REQUIRES SELLER EITHER TO DESIGN UPDATES THAT <br />REMAIN COMPATIBLE WITH DESIGNATED SYSTEM HARDWARE OR TO <br />PROVIDE ADDITIONAL HARDWARE UNDER THIS AGREEMENT, AND <br />SUBSCRIBER WAIVES ANY SUCH DUTY OR OBLIGATION BY SELLER <br />vi. The Seller will provide with each Security Update Distribution a Security Release <br />Notes document. This document will detail the PVA resolutions and/or mitigation <br />addressed by this release, installation and installation recovery procedures and software <br />and hardware compatibility information where applicable. <br />vii. Automated Security Update Distribution Services. The Seller will provide a means <br />of automating the distribution of Security Updates to the target devices within the <br />Subscriber's Designated System. Subscriber shall be responsible for providing the <br />necessary hardware and licenses to run the automated distribution of Security Updates. <br />This hardware shall be part of Subscriber's Designated L3Harris System or purchased at <br />Subscriber's expense from Seller prior to the initialization of this Software Services <br />Agreement. As set forth in Section 9.C. of this Agreement, it shall be the Subscriber's <br />responsibility to complete the security update process on the target devices (e.g., rebooting <br />the target devices) following the Patch Application instructions in the Release Notes <br />accompanying each Security Update Distribution. Optional On -Site Support <br />Services may be contracted by the Subscriber, outside of this Agreement, through the Seller <br />or the Seller's RCE or Network Solutions Provider or designated local service provider as <br />set forth in Section 6.A.iv. <br />viii. Assessment Reporting. For those PVAs monitored by the Seller as stated in Section <br />4.B.h., the Seller will provide responses assessing the effects of the monitored PVAs on <br />the LMR system and stating Seller's recommendations for required actions. Access to the <br />PVA assessments will be granted through Tech -Link, a restricted web site maintained by <br />the Seller. The Seller does not guarantee assessment response time but will make <br />reasonable efforts to provide timely assessment responses. <br />26 <br />
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