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5.3. Unless otherwise specifically agreed between Ci and the Customer, in writing, the terms and conditions of this Agreement shall take precedence over any accepted purchase order issued after the Effective Date of this Agreement. 5.4. Any delays in Ci's ability to delivery services under this Agreement that are the direct result of delays in customer -supplied materials will be billed on a cost per -hour basis. 5.5. Customer acknowledges that certain software components of the System are developed, owned, and licensed by third -party providers, including L311arris. The L3Harris Software Services Terms and Conditions attached as Attachment F (1,311arris Terms for Reference') shall govern all aspects of software updates, security update management services, and related support for the 1,31-larris software components of the System. Customer agrees to comply with all terms and conditions set forth in the 1,311arris Terms. The fees for L3Harris Software Services described in Attachment F are included in the Maintenance Fees set forth in Attachment C of this Agreement. Customer acknowledges that 1,31-larris Software Services fees are subject to annual increases as specified in the L3Harris Terms. Ci will provide Customer with at least ninety (90) days' written notice of any such fee increases prior to renewal. If Customer fails to pay any fees when due, Ci reserves the right to suspend or terminate 1,314arris Software Services in accordance with the L3Harris Terms. 6. Preventive Maintenance. Ci will perform the Preventative Maintenance Services as determined by the Service Options Elections and set forth in Attachment A. Any deficiencies that are the result of misuse or abuse, or the result of a Force Majeure event, shall be identified and documented by Ci, and Ci shall provide a quotation for Demand Services to resolve any such deficiencies. Ci shall maintain records of the Preventative Maintenance tasks, and such records shall be available to the Customer upon request during the Initial Term and any Renewal Term. 7. Description of Maintenance Services. Ci will perform if following Services, if elected in Service Option Elections, for P25 Repair Services, Software Services, Terminal Services, NOC Services, and Tower Inspection Services. The services selected in Service Option Elections are provided by Ci in exchange for the Customer's payment of the Annual Fees listed in Attachment C. 7.1. Ci shall supply staffing, supervision, labor, test equipment, and supplies necessary to meet the service requirements for the Service Option Elections as selected above and defined herein. 7.2. P25 System Repair 7.2.1. If included in the Service Option Elections, P25 System Repair services shall be provided Response Time described in Paragraph 10 of this Agreement. Issues shall be resolved using customer supplied spare parts. This service is included in the annual maintenance rate. No Fixed Equipment shall be out of service more than twenty-four (24) hours, if parts are available, after notification of equipment failure when the failure results in the inability of Terminal Equipment to communicate with each other or with the Customer dispatch center. 7.2.2. Ci shall not be liable for costs incurred for repair and/or replacement of equipment that becomes inoperative due to negligence on the part of the Customer, a third party, the user, liquid intrusion, lightning damage, user installations, user removals, or the result of a Force Majeure event. Any component parts replaced because of abuse on the part of the user shall be returned to the Customer for examination. 4