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BOOK 109 PAGE <br />Staff recommends that the Board of County Commissioners authorize the Board chairman to execute the <br />attached one-year "Extension of Agreement for Professional Services Between Indian River County and <br />noridAffmity, i=." <br />ON MOTION by Commissioner Adams, <br />SECONDED by Commissioner Ginn, the Board <br />unanimously approved the Extension of Agreement <br />with F1oridAffinity, Inc. and authorized the <br />Chairman to execute same, as recommended by <br />staff. <br />AGREEMENT IS ON FILE IN THE <br />OFFICE OF THE CLERK TO THE BOARD <br />7. C. COURTHOUSE VOICEMAIL SYSTEMS UPGRADE - BELLSOUTH- <br />INTERTEL A CESS <br />The Board reviewed a Memorandum of July 8, 1999: <br />Date: July 8, 1999 <br />To: Honorable Board of County Commissioners <br />Through: James E. Chandler <br />County Administrator <br />Through: Thomas W. Frame -114 4 ceteaL-C-- <br />Department of General Services <br />From: Terry L. Smith, Telecommunications Manager <br />Department of General Services -7� <br />Subject: Upgrade of Voice Mail Systems for Courthouse <br />BACKGROUND: <br />In a November 2, 1998 memorandum from the Telecommunications Division to the <br />Budget Office, the three voice maih/auto-attendant systems at the Courthouse were <br />identified as needing an upgrade to become Year 2000 Compliant. The cost of this <br />upgrade is $11,610. On February 24, 1999, in a meeting with Tom Frame, Director — <br />General Services, Mr. Jeff Barton, Clerk of the Court, stated that the telephone systems at <br />the Courthouse did not handle calling patterns well between the three different systems <br />and requested something be done to=€nt the problem. Investigation of the Courthouse <br />telephone system revealed that there are problems in the handling of ells, particularly <br />the inability to transfer calls from one system to another, and that there was not sufficient <br />capacity in the systems to consolidate them in some manner to improve tate call handling <br />situation <br />JULY 209 1999 <br />� <br />-10- <br />� <br />