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( w <br /> CALL VOLUME MATRIX TABLE#1 <br /> For Public Safety Answering Points that <br /> Perform Call Taking and Dispatching <br /> Number of Needed <br /> Alarms per Year Telecommunlcators <br /> Less than 731 1* <br /> 731 to 10,000 2 <br /> 10,001 to 25,000 4** <br /> 25,001 to 50,000 5** <br /> 50,001 to 100,000 6** <br /> 100,001 to 150,000 7** <br /> 150,001 to 200,000 8** <br /> 200,001 to 250,000 9** <br /> 250,001 to 300,000 10** <br /> Over 300,000*** 11** <br /> CALL VOLUME MATRIX TABLE#2 <br /> For Public Safety Answering Points that <br /> Perform Call Taking Without Dispatching <br /> Number of Needed <br /> Alarms per Year Telecommunicators <br /> Less than 10,001 1 <br /> 10,001 to 50,000 2 <br /> 50,001 to 100,000 4** <br /> 100,001 to 150,000 5** <br /> 150,001 to 200,000 6** <br /> 200,001 to 250,000 7** <br /> 250,001 to 300,000 8** <br /> Over 300,000*** 9** <br /> *Communication centers that provide emergency medical <br /> dispatching(EMD)protocols need two telecommunicators <br /> on duty at all times. <br /> **Includes a supervisor in the communication center. <br /> ***For every 10 additional calls(alarms)that are averaged <br /> per hour(87,600 calls per year), one additional <br /> telecommunicator is added. <br /> ©ISO Properties,Inc.,2007 Page 12 <br /> 5V <br />