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To determine the score for Item 422,two sub-Items(421.A and 421.B)need to be summed. ` The details are as follows: Earned Credit Item 421 -"Review of Operators(PO)" Credit Available A. Number of operators on duty(OD): 80.00 80 For maximum credit,there should be 7 operators on duty at all times.There are an average of 7.00 operators on duty at the communication center. B. Number of operators awake at all times(OA): 20.00 20 For maximum credit, all operators should be awake at all times. There is an average of 7.00 operators awake at all times. Review of Operators(PO)total: 100.00 100 After the items "OD" and "OA" are summed up to determine the points received for the "Review of Operators", the sum is divided by the total possible points (100 points) to determine the factor that is applied to the three points available for the "Credit for Operators (CTO)". The points calculated for Indian River CO FD for this item are: CTO=3.00 points Item 432-Credit for Dispatch Circuits The third item reviewed is Item 432"Credit for Dispatch Circuits (CDC). This item reviews the dispatch circuit facilities used to transmit alarms to fire department members. A "Dispatch Circuit" is defined in NFPA 1221 as "A circuit over which an alarm is retransmitted automatically or manually from the communication center to an emergency response facility" (fire station or fire department member). All fire departments (except single fire station departments with full-time firefighter personnel receiving alarms directly at the fire station) need adequate means of notifying all firefighter personnel of the location of reported structure fires. The dispatch circuit facilities should be in accordance with the general criteria of NFPA 1221. "Alarms"are defined in this Standard as"A signal or message from a person or device indicating the existence of a fire, medical emergency or other situation that requires fire department action". There are two different levels of dispatch circuit facilities provided for in the Standard — a primary dispatch circuit and a secondary dispatch circuit. In jurisdictions that receive over 730 alarms or more per year (average of two alarms per 24-hour period), two separate and dedicated dispatch circuits, a primary and a secondary, are needed. In jurisdictions receiving fewer than 730 alarms per year, a second dedicated dispatch circuit is not needed. Dispatch circuit facilities installed but not used or tested (in accordance with the NFPA Standard) receive no credit. ( (lb ®ISO Properties,Inc.,2007 Page 13 ��