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Anticipated Problems <br /> Based on our understanding of current facts and circumstances,and our understanding of pending or <br /> potential changes in generally accepted accounting principles and auditing standards,there are no <br /> anticipated potential problems of which we are aware. However, if any unanticipated problems are <br /> encountered during the engagement, we will be proactive in bringing any such matters to your attention <br /> and finding a mutually acceptable solution. We also ask that you be honest and forthright in <br /> communicating any problems you have with us or any particular person at the earliest possible date. We <br /> care very deeply about our clients and their success,and so we will do whatever is reasonably necessary <br /> to rectify any problems. <br /> Technical Issue and Technical Disagreement Resolution <br /> Rehmann has both informal and formal paths for resolving technical issues and disagreements that may <br /> impact a client. The Client Service Principal,who leads each service team, is responsible for identifying <br /> the appropriate experience needed to provide effective service. When a technical issue or disagreement <br /> requires additional consultation, the principal has two courses of action. <br /> First,our flexible, internal communication system enables principals to leverage the individual <br /> knowledge found throughout the Firm's offices. Through various mediums such as e-mail,our paperless <br /> document management system, and the Firm's intranet,professionals have easy access to subject matter <br /> experts with relevant industry or practice area experience. <br /> Should an extreme technical matter arise that requires a more formal consultation or dispute resolution, <br /> the Firm has established executive committees. These executive committees provide direction on <br /> emerging assurance and audit issues. The committees are flexible, allowing for immediate access,and the <br /> individuals who serve on these committees are considered the Firm's definitive experts. In fact, many <br /> committee members are recognized speakers or serve on <br /> related committees for state and national industry groups <br /> such as the American Institute of Certified Public <br /> Accountants,Florida Institute of Certified Public <br /> Accountants. <br /> In situations of dispute resolutions, any member of the <br /> engagement team who disagrees with the final resolution <br /> has the right to document their disagreement in the <br /> workpapers. <br /> Our Firm practices personal and responsive <br /> communication with our clients. No one in our Firm will / <br /> dictate"from afar" problem resolutions without our C <br /> clients having an opportunity to meet and carry on a r <br /> dialogue face to face. <br /> Paye 2/ Nfkehmann <br /> Bvdr!,ve,.c. <br /> 64 <br />