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The following are the supplemental sections of this document : <br /> 1 . System Management : <br /> This section deals with system security, software and hardware information and should be <br /> completed in conjunction with the IT department and / or your network administrator . <br /> 2 . Data Conversion : <br /> This section asks high - level data conversion related questions . The IT department should <br /> answer these questions . <br /> 3 . Reports : <br /> Information gathered under this section will assist Advanced in gaining an understanding of <br /> Indian River County Utilities reporting requirements . The questions here will allow us to <br /> determine whether any custom reports need to be developed outside of the core reports provided <br /> with CIS Infinity , <br /> 4 . Bill Development : <br /> Information gathered under this section will assist Advanced in gaining an understanding of your <br /> bill development requirements . Questions focus on the number of different bill formats required <br /> as well as requirements for special billing messages and/or billing inserts . <br /> 5 . Interfaces : <br /> The IT department should be responsible for outlining the interface section of this document . <br /> This section should outline any external systems that the CIS Infinity software will interface with . <br /> 6. Training : <br /> Information gathered under this section will assist Advanced in gaining insight into the type , <br /> scope and focus of system training as well as determining the responsible parties for the different <br /> major training areas . <br /> 7 . Appendices : <br /> This section should include any supplemental information from the sections above that will assist <br /> Advanced in learning more about your basic business rules and operations . <br /> Duration : TBD <br /> Location : Indian River County Utilities offices <br /> and/or <br /> Advanced offices via conference calls / WEBEX <br /> Advanced Facilitated project planning workshop <br /> Deliverables <br /> Baseline project plan <br /> Indian River County Timeline for third - party vendors <br /> Utilities <br /> Deliverables Attendance at project planning workshop <br /> 67 <br />