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Task 2 . Discovery Process The purpose of the Discovery Process is to gather detailed business rules and operational information from Indian River County Utilities and to provide a starting point for system configuration of the CIS Infinity software . The primary outcome of these discussions is the Discovery document that will serve as the central repository for all findings in the discovery process , and will provide an initial association between Indian River County Utilities ' business practices and the required configurations . Consequently , it will be referred to throughout the life of the CIS Infinity implementation project . Through the Discovery phase of the project , the discovery document will be used to track both verbal and written responses , and serve as the central map to other critical utility information , such as Indian River County Utilities ' rates & tariffs sheets . The discovery document is divided into two main sections and several supplemental sections : 1 . High Level Discovery : an introduction to the utility and your customers , the core business information , and a list of supplemental documents that is required for basic configuration . The purpose of the High Level Discovery is to : ■ Provide a logical framework for the Detailed Discovery • Gather the high level data conversion requirements for the conversion workshops • Provide an initial layer of configuration requirements 2 . Detailed Discovery ( Core Configuration ) : The critical detailed configuration information that will be completed onsite with your subject matter experts . This section is separated into functional business areas to help you distribute across your utility departments , as required . Please note that this section is DRAFT only, and will likely change before the onsite Discovery ( Detail ) session . However , it is recommended that the client prepare draft answers to these questions prior to this session . 66