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B ) All fixed equipment considered to be necessary to maintain public safety and <br /> listed on " Exhibit B " with twenty-four (24) hour coverage , will be maintained <br /> twenty - four (24) hours a day , seven (7) days a week . <br /> C) Repair work shall be performed as required and will take precedence over <br /> normal equipment preventative maintenance (preventative maintenance on <br /> backbone site excluded) . <br /> D) Preventative maintenance and repair work will normally be accomplished at the <br /> CII facility , with the exception of fixed equipment , which will be <br /> maintained/repaired at various locations throughout the County . Other <br /> exceptions would be any user equipment on " Exhibit B " having on site <br /> maintenance/repair included . <br /> E) Demand services rates based on current contract terms are normal office hours , <br /> Monday through Friday 8 : 00 a . m . to 5 : 00 p . m . (excluding holidays) . After <br /> hours and holidays rate is one ( 1 ) and one have ( 1 /2) times the rates defined on <br /> Attachment B . (Certain restrictions apply) . <br /> F) Repairs , installations , or removals on non-essential equipment performed after <br /> normal operating hours to be billed at fixed hourly rates or quoted pre- <br /> negotiated rates . All non-essential maintenance and repairs to be contingent on <br /> CII scheduling and CII personnel availability . <br /> G) Costs of preventative maintenance and repair work shall include all parts , labor , <br /> and travel required . The following are not included as part of the <br /> maintenance/ service contract : antennas , tower work , coax , installations , <br /> removals , or batteries . <br /> H) Repair of a trouble condition that has been declared of a critical nature shall not <br /> have work interrupted by the end of the designated business day of 5 : OOpm . <br /> 2 <br />