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✓% GJC� PERCONTI DATA SYSTEMS, INC. Maintenance and Support Agreement Indian River County, Florida This Maintenance and Support Agreement is made and entered into by and between Perconti Data Systems, Inc. , hereinafter referred to as "Support Vendor" , and the Board of County Commissioners of Indian River County, Florida, a licensee of the Perconti Data Systems, Inc. Licensed Program , hereinafter referred to as " Customer" . This agreement is considered binding upon the last signature of the parties to the agreement. WITNESSETH : WHEREAS, the Customer has purchased a license to one or more modules of the computer system henceforth referred to as "Licensed Program" . The Customer has obtained a non-exclusive, non-transferable license to use certain computer software (the "Licensed Program") on certain terms and conditions; and WHEREAS, Support Vendor has, as the owner of the Licensed Program , the source code and other support documentation for the Licensed Program and has the requisite authorization to have access to the Licensed Program in Customer's possession and to make and offer to Customer the maintenance modifications, enhancements, and new releases provided for herein ; and WHEREAS, Support Vendor desires to offer Customer certain services with respect to the Licensed Program on the terms and conditions set forth herein ; NOW THEREFORE, in consideration of the premises hereof, and the mutual obligations herein , the parties hereto, intending to be legally bound , hereby agree as follows: Definitions For the purposes of this Agreement, the following definitions shall apply to the respective capitalized terms: "Licensed Program." The computer software henceforth referred to as CD-Plus . Including any extracts from such software, derivative works of such software, or collective works constituting such software (such as subsequent Releases) to the extent offered to Customer under this Agreement or the License Agreement. "Agreement Term." The Agreement Term shall begin on January 1 , 2007 and end on December 31 , 2007. "Normal Working Hours." The hours between 8: 30A. M. and 5:OOP . M. Eastern Time on the days Monday through Friday, excluding regularly scheduled holidays of Support Vendor. "Releases." New versions of the Licensed Program, which new versions may include both Program Corrections and Enhancements. "Dedicated." Equivalent to 160 hours per month . Scope of Services During the Agreement Term, Support Vendor shall render the following services in support of the Licensed Program , during Normal Working Hours. •Support Vendor shall maintain a telephone hot line and email address that allows Customer to report system problems and seek assistance in use of the Licensed Program. *Support Vendor shall provide a dedicated and experienced consultant to work on corrections, modifications, and enhancements to the software as designated by the customer. Dedicated consultant will visit customer's site an average of one day per month to conduct consultations, problem determination , training , testing or other related software development and consulting tasks as determined by the customer. Onsite visits will be coordinated and scheduled with the customer. C:IDOCUME-11BRIANP-11LOCALS- 11TemplPerconti Maintenance and Support Agreement Amend 2007.doc t