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Hibiscus Children's Center Crisis Nursery Progazn Children's services Advisory Committee <br /> F. PROGRAM EVALUATION (Entire Section F not to exceed two pages) <br /> 1. DEMOGRAPHICS: What information (data elements) will you need to collect in order <br /> to accurately describe your target population including demographics (age, gender, and <br /> ethnic background) required by the funder in Section H? What are the pieces of <br /> information that qualify them for your target population? How do you document their <br /> need for services or their "unacceptable condition requiring change" from Section Bl ? <br /> The Crisis Nursery Program collects client data in many different ways, in order to meet a <br /> variety of funder requirements . Client data including age, gender, race, economic level, <br /> education level, parenting situation (i. e. single, dual, grandparents, guardian etc.) is collected on <br /> every family served. The information is compiled on a monthly basis and put into a data <br /> spreadsheet that is used for reporting to funders. Monthly, quarterly, and year-end reports are <br /> provided upon request based on the specific requirements of each funder. <br /> All families complete an intake/assessment process to determine the level of their crisis and the <br /> ability of the Crisis Nursery Program to assist the family in meeting the need. The need for <br /> services is clearly documented on the intake form and incorporated into the Family Support Plan. <br /> The Crisis Nursery Program is a primary prevention program providing services before abuse <br /> or neglect takes place. The one universal qualification that would make a family ineligible is <br /> verified abuse and/or neglect prior to service implementation based on the UFF background <br /> screening. <br /> 2. MEASURES : What data elements will you need to collect to show that you have <br /> achieved (or made progress toward) your Measurable Outcomes in Section D? What <br /> tools or items are you using as measures (grades, survey scores, attendance, absences, <br /> skill levels) for your program? Are you getting baseline information from a source on <br /> your Collaboration List in Section E? Are there results from your Activities in Section <br /> D that need to be documented? How often do you need to collect or follow-up on this <br /> data? <br /> Outcomes (abuse histories) are measured through United for Families (UFF), our collaborative <br /> partner, client information system. UFF conducts an initial review of the family prior to <br /> Hibiscus accepting the family into services . Annually, UFF monitors the Crisis Nursery <br /> Program and reports one year follow-up information on whether or not abuse occurred during <br /> services or within one year post services . <br /> In addition, the Crisis Nursery Program completes an AAPI pre-test on all families and a post- <br /> test on families who receive services for over 45 days. The AAPI is a valid and reliable tool that <br /> measures improvement in family functioning, in particular in parenting, empathy, corporal <br /> punishment, role reversal, and understanding development stages. The results are reported to our <br /> internal Continuous Quality Improvement (CQI) committees including Peer Record Review and <br /> Risk Management. <br /> Another data element that is collected in the Crisis Nursery Program is a discharge plan which <br /> is created with each family upon closure of their case. This is maintained in the client file and <br /> trended with an established data management system on a quarterly basis . Satisfaction surveys <br /> 9 <br />