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CERES ENVIRONMENTAL SERVICES, INC . Indian River County Debris Removal and Disposal Corporate Qualifications 13 July 2005 r- engineers are on staff, as well as emergency received by a client concerning over 450 individual response managers with professional business trucks that hauled over 16 , 000 loads of debris. A training . Additional certifications of training are post-disaster reimbursement staff, all of which were held by many Ceres employees . The U . S . Army personally involved in the debris management Corps of Engineers when it selected Ceres as an project two years earlier, provided assistance, Advance Contract Initiative Disaster Debris truck-load certification and monitoring Management Contractor, evaluated numerous documentation to the client. The FEMA funding offerors on their project management capabilities reimbursement was then fully obligated . and experience . Fundamental to pre-event debris management planning is documentation control in support of ❖ Safe reimbursement administration and attention to Safety first. We take the health and safety of detail , coordination , and quality control are key. everyone in the disaster zone as a personal concern . Our employees are there with you and your citizens, and we make special care to minimize ❖ Client Satisfaction-Oriented the risk of injury, not only to our workers, but also to Ceres is in business to serve governmental citizens in the field of operations . This is done agencies . We recognize that providing customer through repeated , thorough training , constant satisfaction is critical to our success . The long list inspection of field operations , and the use of proper of satisfied customers and the commendation equipment. Knuckleboom operators and flag letters and/or evaluations quoted below speak for persons are reminded during weekly "tailgate safety themselves. meetings" to consider pedestrians and citizen motorists during cleanup activities . Supervisors are City of Atlanta, Texas reminded to use cell phones properly and to drive "The City of Atlanta was very pleased with service safely. During all of Ceres' 2004 disaster recovery that we received from your company. The work was operations across nineteen Florida counties, with done very efficiently and completed ahead of over 1 , 000 workers in the field , no lost time injuries schedule. l would highly recommend your company occurred on any of our projects. to others in need of your services. " Mike Ahrens, v* FEMA Knowledgeable City Manager. Since 1992 , all of our disaster recovery contracts Department of the Nary, Naval Facilities have depended on FEMA for funding . Engineering Command, EI Centro CA, Guidance and support is crucial throughout the "Perhaps the finest contractor we 've worked with. " recovery process especially due to the increasingly This quote was taken from the official Navy project more common FEMA post-disaster reimbursement performance evaluation of Ceres. audit. A professional debris management staff with a long tenure, and specialized training in FEMA Town of Windsor, VA debris management, documentation , quality control "While many out of state contractors used this and reimbursement allow clients to focus and opportunity to take advantage of the situation, your concentrate their resources on the most pressing organization rose above the rest with superior issues. customer service. . . " James A. Randolph , Asst. to the Town Manager. Ceres has assisted numerous clients during the post-disaster reimbursement application process , Town of Smithfield, VA and has never, due to any of Ceres' policies and "This letter is to strongly recommend Ceres procedures, had a client receive less than the full Environmental Services, Inc as a government amount of reimbursement requested or to which the contractor" William T. Hopkins, Director of were entitled . Recently, in a post-disaster audit, Planning , Engineering and Public Works . FEMA had requested truck certification documentation in order to verify reimbursements County of Isle of Wight, VA Page 4 The information (data) contained in this proposal or quotation constitutes a trade secret and/or information that is commercial or financial and confidential with the understanding that is will not, without permission of the offeror, be used or disclosed other than for evaluation purposes; provided, however, that in the event of contract is awarded on this proposal or quotation the Government shall have the right to use and disclose this information (data) to the extent provided in the contract. This restriction does not limit the Governments right to use or disclose this information (data) if obtained from another source without i restriction.