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Indian River County Healthy Start Coalition, Inc. — 2003-04 TLC Newborn Program IRC Board of County Commissioners — Children's Services Advisory Committee F. PROGRAM EVALUATION (Entire Section F not to exceed two pages) 1 . DEMOGRAPHICS : What information (data elements) will you need to collect in order to accurately describe your target population including demographics (age, gender and ethnic background) required by the funder in Section H ? What are the pieces of information that qualify them for your target population ? How do you document their need for services or their "unacceptable condition requiring change" from Section B19 All babies born to Indian River County residents are eligible for the TLC program. The initial intake form that is completed at the hospital provides the program with all the demographic information that it needs to provide the funder with their information. All the information on the form is available for analysis, depending on the reporting requirements . The Coalition also receives all Indian River County resident birth information from the Florida Dept. of Health Vital Statistics office for birth outcome analysis purposes . 2. MEASURES : What data elements will you need to collect to show that you have achieved (or made progress toward) your Measurable Outcomes in Section D ? What tools or items are you using as measures (grades, survey scores, attendance, absences, skill levels) for your program? Are you getting baseline information from a source on your Collaboration List in Section E ? Are there results from your Activities in Section D that need to be documented? How often do you need to collect or follow-up on this data ? The initial intake form that is completed at the hospital provides basic reporting and baseline information for analysis purposes and demographics . For the 2003 -04 year, the progress chart form that the TLC Family Associates use will be modified to answer Goals One through Three . The TLC program has a special data base designed to monitor and document the process objectives . Surveys are sent out to the families during the third month of their child ' s birth and at the completion of the 12 month survey. This information is tallied and results put in the requested reports . Goals and objectives information are collected by each TLC staff member, and is inputted into a data base on a daily basis, with the number of families served, phone calls and referrals recorded, along with other needed information. The Twelve Month Survey is much shorter in length and focuses on open ended responses addressing major benefits of the program in terms of the TLC families perspective . The Three Month Survey is based on a "strongly agree" to "strongly disagree" Liekert scale format. The survey involves ten questions and addresses specific program issues . 3 . REPORTING : What will you do with this information to show that change has occurred? How will you use or present these results to the consumer, the funder, the program, and the community? How will you use this information to improve your program? Data collected will be compiled in reports requested by the funder and provided to the funder, The IRC Healthy Start Coalition, and the IRC Health Department. The Coalition and Board representatives hold a quarterly TLC committee meeting, which reviews the reports as well as overall program issues. The Coalition Board of Directors also receives the reports upon completion. In addition, a verbal report is provided by the TLC Coordinator at the every other month Coalition meetings . Lastly, a Program Managers meeting, involving TLC , Healthy Start, and Healthy Families Program Managers are held each month at the Coalition office. This meeting addresses program issues individually, which includes updating each Program Manager on the programs status, as well as ensuring overall communication, collaboration and integration. 11