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i <br /> ADdi® G�IC� CSD <br /> UT I LITY SYSTEMS <br /> Costs & Time Requirements <br /> 9 Infinity . Teleconnect Voice Platform (TVP) - $ 17 ,000 : Certified IVR Hardware <br /> Server ; 4 -Port Licensing ; Enhanced Text-to - Speech N Infinity. Teleconnect IVR - <br /> $ 30 , 000 : Real -time Utility Account Access ; Credit Card and Check Payments ; AUS API <br /> o alertworks - $ 5 , 000 : Outbound Call -out Phone Functionality ; Email Broadcast <br /> Functionality 9 Advanced Application Programming Interface (API) - $ 5 , 000 N <br /> Installation and Training : $ 2 , 500 0 Spanish Language Infinity . Teleconnect IVR - <br /> $ 10 , 000 o SIP Gateway - $ 5 ,000 <br /> Software or Service Cost <br /> Infinity . Teleconnect Voice Platform (TVP) : $ 175000 <br /> Certified IVR Hardware Server ; 4-Port Licensing ; <br /> Enhanced Text-to - Speech <br /> Infinity . Teleconnect IVR : $ 309000 <br /> Real -time Utility Account Access <br /> Credit Card and Check Payments ; <br /> Alertworks : $ 5 , 000 <br /> Outbound Call-out Phone Functionality <br /> Email Broadcast Functionality <br /> Advanced Application Programming Interface (API) $ 5 , 000 <br /> Installation and Training and Travel Expenses $ 2 , 500 <br /> Spanish Language Infinity . Teleconnect IVR $ 105000 <br /> SIP Gateway $ 5 , 000 <br /> Estimated Project Timeframes <br /> Upon receiving an official notice to proceed (i . e . purchase order) , a pre -implementation <br /> phase begins with a project kick- off call which outlines all of the action items and <br /> deliverables that must be completed prior to the application implementation scheduling . <br /> The project call will take place within 10 business days of receiving official notice to <br /> proceed . Once all customer deliverables are complete the project is handed over to the <br /> implementation team who determine start date based on resource availability . The <br /> estimated timeframe for the successful completion of this milestone is dependent on the <br /> full attention of the customer including quick responses to action items . The <br /> implementation of Infinity . Teleconnect will be incorporated into the CIS Infinity project <br /> plan and a go - live date will be agreed upon by both parties . <br /> Once pre -implementation tasks are completed, Advanced will ensure the Tele- Works <br /> Applications Group configures Infinity . Teleconnect . The estimated timeframe for this <br /> phase is 5 - 10 weeks . Upon completion of configuration, the Organization has a 30 day <br /> Customer Acceptance Testing period (CAT) which concludes with the coordination of <br /> Organization resources to promote the application into production . <br /> [ 5 ] <br /> INDIAN RIVER COUNTY, PL <br /> Reference : ID : 6863 <br />