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Exhibit A To Ordinance 99- SECTION 10, SYSTEM PERFORMANCE REVIEWS. If there is reason to believe that an alarm system is not being used or maintained in a manner that ensures proper operation and suppresses false alarms, the Alarm Administrator may require a conference with an alarm user and the alarm business responsible for the repair of the alarm system to review the circumstances of each false alarm. SECTION 11. FALSE ALARM USER AWARENESS CLASS. The administrator shall oversee the creation and implementation of a false alarm user awareness class. The program shall inform alarm users of the problems created by false alarm dispatchers and teach alarm users how to operate their alarm systems without generating false alarm dispatches. The Alarm Review Board may waive fines and recommend the awareness class, if deemed appropriate. The class will be held at different times to allow attendance and to minimize scheduling conflicts. There shall be a $35.00 administrative fee to attend the class; the fee will cover costs associated with conducting the course, including all informational materials and handouts. SECTION 12. FINES. subject to fines, and warnings of suspension/ revocation of permit depending on the number of false alarm dispatches emitted from an alarm system within a 12 -month period based upon the following schedule: Number of False Alarm Dispatches Action Taken Fines 1 On site written notice/ warning letter #1 2 On site written notice/ warning letter #2 3 On site written notice/ warning letter #3 (May be waived if school attended) 4 On site written notice/ warning letter #4 (Mandatory attendance of school) 5 and above On site written notice of revoked permit No Fee No Fee $100.00 $175.00 $250.00 ea dispatch and evidence that an attempt to verify was made to the alarm site to the request for prior law dispatch. The Alarm Administrator enforcement may request copies of such records for individually named alarm users. SECTION 10, SYSTEM PERFORMANCE REVIEWS. If there is reason to believe that an alarm system is not being used or maintained in a manner that ensures proper operation and suppresses false alarms, the Alarm Administrator may require a conference with an alarm user and the alarm business responsible for the repair of the alarm system to review the circumstances of each false alarm. SECTION 11. FALSE ALARM USER AWARENESS CLASS. The administrator shall oversee the creation and implementation of a false alarm user awareness class. The program shall inform alarm users of the problems created by false alarm dispatchers and teach alarm users how to operate their alarm systems without generating false alarm dispatches. The Alarm Review Board may waive fines and recommend the awareness class, if deemed appropriate. The class will be held at different times to allow attendance and to minimize scheduling conflicts. There shall be a $35.00 administrative fee to attend the class; the fee will cover costs associated with conducting the course, including all informational materials and handouts. SECTION 12. FINES. subject to fines, and warnings of suspension/ revocation of permit depending on the number of false alarm dispatches emitted from an alarm system within a 12 -month period based upon the following schedule: Number of False Alarm Dispatches Action Taken Fines 1 On site written notice/ warning letter #1 2 On site written notice/ warning letter #2 3 On site written notice/ warning letter #3 (May be waived if school attended) 4 On site written notice/ warning letter #4 (Mandatory attendance of school) 5 and above On site written notice of revoked permit No Fee No Fee $100.00 $175.00 $250.00 ea