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the S . W . D . D . Board , then Collector shall notify the S . W . D . D . in <br /> writing , setting forth the schedule or rates and charges which <br /> it proposes and a written justification for the request . A <br /> public hearing shall be held on the request . The request for a <br /> public hearing shall be submitted to the S . W . D . D . with <br /> supporting data for review and presentation to the S . W . D . D . <br /> Board . The hearing may thereafter be continued from time to <br /> time as determined by the S . W . D . D . Board . The Board shall make <br /> a determination whether the adjustment in charges is necessary <br /> and justified under the circumstances provided herein and set <br /> forth in Collector ' s justification for rate adjustment . <br /> 15 . 5 - Level and Type of Service For Collection of Other <br /> Wastes : Where the Collector agrees to collect Special Waste , <br /> Hazardous Waste , Biohazardous / Biomedical Waste , or Sludge , a <br /> written Agreement between the Collector , the S . W . D . D . and the <br /> customer shall be entered into regarding the level and type of <br /> service to be provided , at a rate to be negotiated between the <br /> parties involved . All such collection and disposal for those <br /> types of waste in this section , when done by the Collector , <br /> shall be in strict compliance with all Federal , State and Local <br /> laws and regulations . <br /> ARTICLE VI <br /> QUALITY OF SERVICE <br /> Section 16 . COLLECTOR ' S PERSONNEL <br /> 16 . 1 - Collector ' s Officer ( s ) : Collector ' s supervisory <br /> personnel must be present on the routes to direct operations in <br /> a satisfactory manner . Said supervisor ( s ) must be available <br /> for consultation with the S . W . D . De and / or customers within a <br /> reasonable , practical time after notification of a request for <br /> such consultation . The supervisor ( s ) shall operate a vehicle <br /> which is radio equipped . <br /> 16 . 2 - Conduct of Employees : The Collector shall see to <br /> it that his employees serve the public in a courteous , helpful <br /> and impartial manner . Care shall be taken to prevent damage to <br /> - 31 - <br /> HSFRANCH . DOC <br />