7/14/1982 (2) - Laserfiche WebLink

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and the business offering the service. He pointed out that the people have an option to flip the TV switch off, an option to buy an antenna, or an option to pick up the phone and complain loudly. Commissioner Fletcher continued that in the past he has not voted for the rate increase because he felt the company did not have its system well organized, but he has seen management change and seen an effort to make a change. Commissioner Bird stated that although he believed the people present are very sincere in their feelings that they have problems with this company, costs have increased greatly, and he could not feel that a $1.25 monthly increase is out of line as the company has made a sincere effort to improve service in this area. He noted that they were given the increase in the City of Sebastian and Brevard County some time ago, and we have been debating this issue for well over a year. At each meeting we have had approximately 7 or 8 people speak against the service, but this time there also are 4 or 5 letters of appreciation for service given by this company as well as petitions from 50 or more thanking the company for some item of service. Commissioner Bird personally felt the rate increase is deserved at this time. Chairman Scurlock addressed the complaint about the higher percentage of increase in the reconnect charge, noting that this is a way of placing some of the burden on those individuals who are here only a portion of the year. He continued that he previously voted against the rate increase because of significant problems expressed by the public, but this time it appears there have been substantial improvements in material replacement, and he felt if we continue to deny a rate -increase, this company is not going to be able to continue making necesgary improvements. The J U L 141982 21 R�oK 50 PALE 5:30 I