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DE C 11982 <br />ALTERNATIVES AND ANALYSIS <br />BOOK <br />�n U C <br />The proposed upgrade will alleviate an existing overload ccndition <br />on both the switchboard attendant and the equipment. With the <br />present system and the total number of extensions now installed, we <br />have expansion capacity remaining for twenty (20).additional tele- <br />phone extensions. Any additional extensions will require a minor <br />upgrade. Additionally the off-loading of approximately one-third <br />(1/3) of the switchboard attendant handled incoming calls will <br />reduce the number of busy signals the public receives and the <br />actual waiting time involved in reaching an office. <br />Station message detail recording, one feature offered, will provide <br />a printout of each stations long distance calls. Staff feels the <br />advantages available in respect to identifying long distance and <br />Suncom calls, will enable us to ear mark areas of abuse and take <br />necessary steps to correct them. Actual long distance charges <br />would then be assigned to the funds as they apply to the various <br />departments. Staff consulted the Tax Collector, Property Appraiser, <br />Clerk of the Court and Supervisor of Elections in a meeting November <br />16, 1982. The Property Appraiser and Tax Cdllector agreed to <br />contribute $2,000 each toward the initial upgrade charge of $8,000. <br />The remaining $4,000 will be paid from the Telephone Account number <br />001-251-519-34.11 in the General Services Division Budget. <br />An additional monthly charge of $470.00 will be offset by an expected <br />reduction in long distance service cost of approximately 10 to 150 of <br />the monthly cost or $100 to $150. <br />Alternative "A" <br />Authorize Staff to proceed with arrangements to upgrade the telephone - <br />system as proposed by Southern Bell, with the Tax Collector and <br />Property Appraiser sharing the one time cost, with a $2,000 contri- <br />bution each to offset installation costs. Authorize Staff to make <br />arrangements with Finance Department to charge back long distance <br />calls to each department not in the General Fund. <br />RECOMMENDATIONS AND FUNDING <br />Staff recommends approval of Alternative "A" as stated. <br />Lengthy discussion ensued regarding the telephone <br />problem, and it was noted that the receptionist was handling <br />between 1,500 to 1,600 calls a day. <br />ON MOTION by Commissioner Lyons, SECONDED <br />by Commissioner Wodtke, the Board unanimously <br />accepted staff's recommendation for the <br />telephone system update. <br />TREASURE COAST REGIONAL PLANNING COUNCIL - APPOINTMENTS <br />The Board next discussed the following information: <br />