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the proposed universal rate. If the change to universal Residential Collection service is made on or after October 1, 2018, one hundred percent (100%) of the percentage change in CPI between the month of April in the prior year and the month of April in the current year shall be added to the proposed universal rate. Universal rates shall be subject to rate adjustments pursuant to Article 16.1.2. following the first year of implementation. Upon implementation of universal Residential Collection Service, the County shall assume billing residents receiving universal service through a non -ad valorem assessment. If other than payment by check, ACH or EFT, payment method for universal Residential Collection Service to the Franchisee to be determined upon mutual agreement between the County and the Franchisee. Franchisee shall be responsible for purchasing and distributing Roll Carts to residents who are not already receiving subscription service and require a Solid Waste Roll Cart. ARTICLE 7. CONTAINERS 7.1. Customer -Provided Containers Franchisee shall replace personal containers used for Yard Trash of a Residential Customer within three (3) business days after being notified by SWDD or customer that Franchisee or its employees damaged the customer's container. Franchisee shall provide a replacement container (as applicable) that is similar in style, material, quality, and capacity to the customer's original container. Franchisee is not responsible for a replacement container if it can satisfactorily prove to the Contract Manager that Franchisee or its employees did not damage the Customer's container. 7.2. Roll Carts 7.2.1. Prior to the Commencement Date and in accordance with transition plan specified in Article 5, Franchisee shall provide Solid Waste Roll Carts for all Residential Customers within the Solid Waste Franchise Area and Recycling Roll Carts for all residences and Multi -Family Units within the Recycling Franchise Area. Roll Carts must meet the technical specifications provided in Exhibit 5. SWDD reserves the right, at its sole discretion, to designate the number, size, and/or frequency of collection of Roll Carts provided to Multi -Family Units. 7.2.2. SWDD will inform residents of options for repurposing or recycling their Recycling Bins. Recycling options will include delivery of Recycling Bins to a SWDD Customer Convenience Center or placing Recycling Bins curbside during the first week of carted collection service. If placed curbside, Franchisee shall collect and deliver Recycling Bins to the SWDD Facility. 7.2.3. Ownership of Roll Carts provided for Residential Collection Service or Residential Recyclables Collection Service shall rest with Franchisee until expiration or termination of this Agreement, at which point ownership shall rest with SWDD. 7.2.4. The standard program -size Roll Carts include a ninety-six (96) gallon cart for Solid Waste and a sixty-four (64) gallon cart for Program Recyclables issued to each residential customer. However, 96-, 64-, and 35 -gallon Solid Waste and Recycling Roll Cart sizes will be made available for customers that request alternative sizes. 7.2.5. Following the first ninety (90) days of service, upon request, Franchisee shall exchange a residential customer's Roll Cart with an alternatively -sized Roll Cart. Franchisee shall provide one (1) Roll Cart exchange for Solid Waste and Recyclables per customer at no charge to the customer or SWDD. Should a residential customer request additional exchanges, Franchisee may charge the residential customer no more than thirty dollars ($30) per Roll Cart that is exchanged. Franchisee shall track and report exchanges as specified in Article 12.2.2 7.2.6. If a customer generates large quantities of Solid Waste, the customer may request one (1) additional Roll Cart to accommodate the extra materials. Franchisee may charge a one-time fee of no more than sixty dollars ($60) per additional Roll Cart delivered. There shall be no charge for collection service of additional Roll Carts for Solid Waste. Page 12