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• Residential Collection Service • Commercial Collection Service • C&D collection service of containers less than fifteen cubic yards (<15CY) in size e. Documentation of all activities conducted by the Franchisee to encourage participation in recycling or subscription Residential Collection Service, including activities conducted pursuant to participation growth strategies specified in Article 14. 12.2.3. Annual Reports: 12.2.3.1. Recycling Participation: Franchisee shall, on or before March 31 of each year, determine the number of customers participating in the Residential Recyclables Collection Service. Customer participation may be conducted using service verification software. SWDD may request a participation report, as needed. 12.2.3.2. Vehicle List: On or before March 31 of each year, Franchisee shall provide the Contract Manager with a list of the vehicles and other collection equipment that will be used by Franchisee to provide services under this Agreement. This list shall include the license tag number and age for each vehicle. Franchisee shall revise and resubmit the list to the Contract Manager during the term of this Agreement if there are any changes to the list of vehicles or other collection equipment. The requirements of this paragraph do not apply to: (a) vehicles and other collection equipment used in the County for thirty (30) Days or less; or (b) bona fide demonstration trucks and other collection equipment. 12.2.3.3. Franchisee shall provide to SWDD annually a certified financial statement and report that includes an income statement showing the gross revenue received by Franchisee from the collection of Solid Waste and Recyclables and other services provided by Franchisee under this Agreement. The report must include the opinion of a Certified Public Accountant, who had conducted an audit of Franchisee's books and records in accordance with generally accepted accounting standards which include tests and other necessary procedures, that the financial statements are fairly presented in all material aspects and in conformity with generally accepted accounting procedures. The report also must include the Certified Public Accountant opinion that Franchisee has properly calculated and fully paid the Franchise Fees that are due and owing to SWDD pursuant to the provisions of this Agreement. The annual audit shall be delivered to SWDD by April 30 of each year. SWDD may waive the requirement of an audited financial statement upon good cause. 12.2.4. Franchisee shall provide any additional information or reports as requested by the Contract Manager to monitor this Agreement or SWDD's Solid Waste and Recyclables programs. ARTICLE 13. PUBLIC AWARENESS PROGRAM The Public Awareness Program is a public information program developed by SWDD and Franchisee to encourage the residents and businesses in the County to reduce the amount of Solid Waste generated, recycle whenever possible, and safely manage and dispose of Solid Waste that is not recycled. The program also will provide the public with information concerning Franchisee's services, fees, level of service and any proposed changes in those fees or services. At the request of the Contract Manager, Franchisee shall distribute brochures or other informational material concerning SWDD's Public Awareness Program up to two (2) times per year. These materials will be prepared by SWDD. The materials shall be delivered by Franchisee to Franchisee's customers via U.S. mail, or as approved by the Contract Manager, at no additional cost to SWDD or customer. ARTICLE 14. PARTICIPATION GROWTH STRATEGY Franchisee is committed to assist SWDD in accomplishing the Florida Legislature's goal of achieving seventy-five percent (75%) recycling by the year 2020. Efforts will be focused on increasing waste diversion with residential, Page 22