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schedule for the implementation process, from RFP development for Contractor selection to system <br />installation activation, and troubleshooting. <br />1.3.1 Guide the County in objectively assessing the criteria and conditions that must be addressed <br />with respect to existing systems within the County to successfully deploy an AMR/AMI system. <br />1.3.2 Identify and recommend potential synergies and/or modification of current County <br />business processes to ensure operational efficiency and maximize return on investment (ROI). <br />Assess the cost/benefits of route optimization during this phase. Quantify specific operational benefits <br />to be realized through AMR/AMI implementation. <br />1.3.3 Identify and recommend modification of the current County organizational chart for meter <br />reading, billing staff, customer service and technical support in order to successfully implement and <br />maintain an AMR/AMI system. <br />1.3.4 Identify qualified AMR/AMI vendors and technologies that will meet the County's needs, <br />including assessment of their long-term viability. This assessment may include hybrid models. <br />1.3.5 Identify AMR/AMI technology alternatives that present reasonable options for the County. <br />1.3.6 Educate the County on the functionality of current systems available in the market, the <br />tradeoffs among those systems, and how the various functionalities of the systems can lead to <br />operational benefits. <br />1.3.7 Educate the County about other successful AMR/AMI programs in Florida. Evaluate AMR versus <br />AMI success in other Florida communities. Compare environmental conditions in those communities to <br />Indian River County. <br />1.3.8 Review, evaluate, and report on potential initiatives or opportunities for the County to partner <br />with local electric power companies (FP&L and City of Vero Beach), or others, to collaborate on AMI <br />infrastructure costs and trash haulers (Waste Management and Republic) or others, to collaborate on <br />drive by meter reading. <br />1.3.9 Conduct a risk assessment of available alternatives and recommend strategies to minimize <br />AM R/AM 1 implementation risks. Provide alternatives and strategies to reduce the impact and risk in <br />operations, customer service, AMR/AMI installation, and management. <br />1.3.10 Evaluate applicable existing County IT hardware, software systems, and staffing or technical <br />support for required interface with AMR/AMI. Assess if meter data management (MDM) system <br />upgrades are required and make recommendations. <br />2. PHASE II <br />Task 4 — Request for Proposal — estimated time to complete is 30 days <br />11.4 Formulate and prepare an AMR/AMI Request for Proposal (RFP) that encourages the widest <br />possible industry response. The proposal may include parameters for retrofitting of existing AMR <br />meters. The RFP should include performance-based provisions to ensure that the AMR/AMI project <br />remains on schedule and budget. Assist the County in the vendor solicitation process. The County will <br />advertise, distribute and accept responses to the RFP in accordance with its policies and procedures. <br />Page 7 of 9 <br />P \Bids\2013-2014 FY (2014000)\2014043 Utilities RFP for AMR -AMI Meter Consulting Services\Langham Agreement doc <br />