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PERMANENT POSTTION JUSTIFICATION FY 2017-2018 Indian River POSITION POSITION NO.(S) 66 DATA: POSITION TITLE IT Specialist FULL-TIME P] PART-TIME ❑ ANNUALRATE $35,000 SALARY FUNDING $14,600 Primary functions to be performed: This new position will be responsible for maintaining servers, computers, network administration, as well as maintaining the Indian River County Tax Collector's website and other social media outlets. They will design digital banners, artwork, mane data and statistics about website traffic as well as data and statistics about the new queueing system in all three offices. LOCATION: Position to be assigned to: Main Office Main or Satellite Office: Main Department or Section: IT Department - --- - --- - - -- WORKLOAD: Current direct workload in this unit: Currently, there are three employees in the Information Technology Department however, this department is also responsible for Purchasing and Facilities. There is an IT Manager, a Technical Support Specialist and PurchasinglFacilities Specialist. Full -Time 3 Mon. Hrs. 173.33 Part -Time Mon. Hrs. Temporary Mon. Hrs. # of Months: Direct Overtime Mon. Hrs. Current direct workload per position: These three employees are responsible for maintaining all computer eguiyment and software, all office purchasing and maintaining our three branch locations. The IT/Facilities Manager oversees the department and is primarily responsible for server maintenance,_ branch renovations, web design, and network administration. The Techical Support Specialist works mostly with hardware and troubleshooting. The Purchasing and Facilities Specialist is responsiblefor and maintaining all three office locations. Estimated increased workload: Due to the move to the new Sebastian location and the introduction of TSA PreCheck and TWIG the workload for all three employees has increased. There will be a larger facility, more computers, more vendors to interact ivith and a new queuing system to maintain. Additionally, with the introduction of additional service hours once a week, the IT Department will have to be available for technical support during those additional hours. NEED: Describe the need for the position. This explanation should include, but not be limited to, why alternatives such as reorganization or shifting of responsibilities within your current framework, additional temporary employment or contract services cannot be considered as viable solutions. We have seen a significant increase in the demands of our IT Department as we grow and take on additional projects such as the West Office renovation and the Sebastian Office relocation. The addition of an Information Technology Specialist with web design and network administration experience would allow the IT/Facilities Manager to focus on office projects, office moves and to take a more supervisoyrole allowing him_ to oversee the entire department. It will also allow us to further our online presence, improve our website, and provide -more convenience to our customers. TOTAL CURRENT VACANCIES 0