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Easy implementation and onboarding <br />1 <br />1 <br />2 <br />l <br />3 <br />Contracting: <br />Service Agreement & Business Associate <br />Agreement (BAA), if applicable <br />Engagement: <br />Member communication strategy to <br />drive utilization & ROI <br />Reporting: <br />Configuration of benefit -specific <br />and aggregate reports <br />4 Eligibility: <br />Appropriate member eligibility and <br />member responsibility solutions identified <br />1 <br />S <br />Claims/invoicing: <br />Claims submission via daily EDI 837 <br />or monthly invoices for plan -paid portion <br />Go live <br />Available to members in <br />30-90 <br />days <br />Our implementation process <br />can begin at any time of year <br />and be configured to meet <br />clients' unique needs. <br />Telodoc. <br />HEALTH <br />Training: <br />Resource for your service teams, including <br />providing information on new products <br />and features <br />Utilization strategies: <br />Benefit design suggestions and member <br />communication best practices <br />Reporting: <br />Utilization details, visit request and delivery <br />methods, savings, top diagnoses and <br />prescriptions, member satisfaction scores <br />Regular meetings:. <br />Recurring account reviews, annual impact <br />reviews, and strategy refinement meetings <br />average years <br />of experience <br />23 <br />Our dedicated Client <br />Management Team works <br />in collaboration with clients <br />to develop strategy and <br />deliver ongoing support. <br />83 <br />2019 Teladoc Health, Inc. All rights reserved. <br />