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Vehicle Operator Post Accident Immediate Actions: • Remain calm and assess the situation • Secure the vehicle(Set Brake &turn on 4-way hazards) • Contact 9-1-1 if applicable • Provide dispatch with your exact location, description of accident, number and type of injuries • Secure the scene (Do not move the vehicle unless directed by emergency responders or Safety/Supervisors. Put out the triangles, assist passengers with first aid if warranted) • Ask passengers to fill out comment cards and obtain witness statements if available • Obtain facts about the other vehicles involved and begin filling out accident/incident paperwork • DO NOT discuss the accident with anyone other than law Enforcement or Senior Resource Association accident investigator/Supervisor. • DO NOT make any statements concerning liability. Give only information requested by Law Enforcement • Under no circumstances should an operator leave the scene of an accident prior to the arrival of Law Enforcement unless directed to do so by a supervisor or accident investigator. Accident Investigator Responsibilities: • Respond to radio call from driver • Notify Transportation Director and CEO • Secure the scene &determine what resources you will need • Isolate the employee • View/pull video if able (hard drive) • Take photos (minimum of 10; including all 4 sides of vehicles, LIC plate# and VIN#), collect witness cards/comment cards, interview witnesses,review video and begin accident/incident paperwork • Determine if FTA Drug&Alcohol test is required ALL documents may be used in litigation. Make sure they are legible,completed in full, and submitted to the Safety Department. As with any investigation,time is of the essence,therefore investigations should proceed as soon as practical to avoid potentially losing valuable information. Only trained investigators are to conduct investigations and under no circumstance may an investigator examine his/her own work area incident/accident. 104