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BOOK 98 PAGE 195 TO BE ADDED ITEM 13-A Adam W. Kubik 173 Congress Street Vero Beach, FL 32966 Tel. (561) 562-2839 May 14, 1996 Mrs. Fran Adams, The Chair and Members of Indian River County Commission 1840 25th Street Vero Beach, FL 32960 ' Subjeet:- The.proposed Citizens' Advisory Committee to your Commission on Operations of the IRC Department of Utility Services Ladies and Gentlemen: I am deeply honored by your giving me the opportunity to present my qualifications to chair the proposed Committee. I am keenly aware of the challenges lying ahead in this necessary but difficult task, and I thank the Presiding Commissioner, Mrs. Adams for her kind remarks about my professional background in the fields of engineering, management and regulation of public utilities. I will only add here that my wife Irene and I have been full time residents and registered voters in this County since 1983. We now reside in the Heritage Village Mobile Home Park, where I serve as Chair of the Legal & Negotiating Committee of that Community's Homeowners Association. .The criteria which comprise the overview function of the regulator of the Department, the Indian River County Commission, are sketched out in the accompanying memorandum. I recommend that it be reviewedby the Commissioners together with this letter in considering my proposal. The core issue prompting you to consider creation of the Advisory Committee is the poor public image of the Department. As natural monopolies, public utilities do best when regulatory overview is both effective and visible, because it alone substitutes for the discipline of a free market where good customer relations are a key to success. The issues most complained of by consumers clearly must have high priority_early on in the Committee's agenda. If confirmed for this challenging assignment, I shall guide efforts of the Advisory Committee.with total objectivity, seeing to ioo May 14, 1996 � s �