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Indian River County Solid Waste Disposal District Solid Waste and Recyclables Franchise Agreement 18.5.4. Franchisee shall provide an Audited Financial Statement with an unbiased opinion, as prepared by a certified public accountant, including a balance sheet for the most recently completed 12 -month period ending with corporate year-end within 75 days from the end of the corporate year-end. 18.5.5. Other Reports, Documents, and Notifications a. Transition Plan. Franchisee shall submit a Transition Plan meeting the requirements of Article 5 to the Contract Manager within thirty (30) Days of the execution of the Agreement. b. Collection Plan. Franchisee shall provide the Contract Manager with a Collection Plan and any changes in the Collection Plan in accordance with Article 5.1.3. This includes submitting a description of all proposed route and schedule changes, including service levels, at least thirty (30) Days prior to implementation of such changes or in accordance with an alternate notification deadline approved by the Contract Manager. c. Contingency & Continuity of Operations Plan. Franchisee shall provide a Contingency Plan in accordance with Article 23.1 to the Contract Manager within 30 calendar days of the execution of the Agreement and any updates to the plan over the term of the Agreement. d. Safety Plan. Franchisee shall provide a Safety Plan and any updates to the plan in accordance with Article 14.6. 18.5.6. General Recordkeeping and Reporting Requirements 18.5.7. Franchisee shall cooperate with the Contract Manager in providing every reasonable opportunity for ascertaining whether or not the duties and responsibilities of Franchisee are being performed. 18.5.8. Franchisee shall provide any information, in addition to that required explicitly by the Agreement, that the Contract Manager or Franchisee may deem relevant under the particular circumstances. 18.5.9. Non-proprietary work papers of Franchisee's auditor that are directly associated with this Agreement shall be made available to SWDD upon request by the Contract Manager. ARTICLE 19. PARTICIPATION GROWTH STRATEGY 19.1. Residential Participation 19.1.1. Franchisee shall be committed to assist SWDD in increasing waste diversion for residential, multi -family, and commercial generators. All forms of communication regarding the County's programs including, but not limited to, electronic, written, audio, video, graphics, logos, etc., shall be reviewed and approved by the Contract Manager, or designee, prior to disseminating or presenting publicly. 19.2. Commercial Recycling Participation 19.2.1. Franchisee will have a designated Commercial Account Manager to direct Franchisee efforts to work directly with businesses to review current container size and service frequency and provide an analysis detailing cost savings that may be realized by adding a recycling program. This effort shall be documented and summarized in a monthly report to Contract Manager. ARTICLE 20. EDUCATION, PROMOTION AND PUBLIC AWARENESS 20.1. Participation in Countv Activities 20.1.1. Franchisee shall participate in SWDD solid waste program activities including, but not limited to, public appearances in support of SWDD's recycling program, use of SWDD's recycling theme, colors, and logos on Collection vehicles and recycling Roll Carts and Commercial Containers, distribution of promotional literature, participation in special events, special educational presentations, and similar activities. This may include partnering with SWDD and Indian River County Schools to present programs on recycling and sustainability on- site at the schools. All literature shall include the County's most recent branding standard and shall be approved in advance by the Contract Manager. 35