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Board of County Commissioners Meeting Minutes - Final July 2, 2024 and Time -bound (SMART) objectives for the County's Strategic Plan. A Board Workshop to review the work of the strategic planning team was being planned for Tuesday, September 17, 2024. Commissioner Moss emphasized the importance of good customer service and expressed her gratitude to staff for their dedication. She was pleased to see a cohesive and coordinated approach that would extend to every single employee. Tom Sullivan, a resident, expressed his desire for the mission statement to be more aspirational than the proposed statement. He emphasized the importance of an inspiring statement that people within the organization could admire. Mr. Sullivan offered his written statement for the Board's consideration: "To ensure that the citizens of Indian River County continue to enjoy and benefit from the beauty of our County and the abundant natural resources by providing exemplary government services." Chairman Adams responded to Mr. Sullivan, explaining that the mission statement resulted from collaboration among multiple department staff members; staff worked together to create a unifying mission that all departments could support, recognizing their different roles within the County. She also noted that specific goals, objectives, and visions for achieving the mission would be developed within each department as they moved forward. However, she acknowledged that the statement may not fit all departments uniformly due to the wide range of activities the County was involved in. Administrator Titkanich agreed with Mr. Sullivan on the importance of thoroughly evaluating the mission statement. The mission statement represents the organization's purpose, which, for the County, was to provide excellent service, covering internal and external customer needs. He stated it should be brief, precise, and memorable to drive employees toward a common goal. Commissioner Earman also agreed with Mr. Sullivan that mission statements should be inspirational and concurred with Mr. Titkanich that they should be succinct, easy to remember, and attainable. He stated it was important for employees to be able to recall the mission statement; it should be short and to the point. A motion was made by Commissioner Loar, seconded by Chairman Adams, to adopt the presented Mission Statement and Core Values as part of the County's 2024-2027 Strategic Plan. The motion carried by the following vote: Aye: 5 - Chairman Adams, Vice Chairman Flescher, Commissioner Earman, Commissioner Moss, and Commissioner Loar The Chairman called for a recess at 10:19 a.m. and reconvened at 10:27 a.m. with all members present. Indian River County Florida Page 16