03/18/2015 (3) SpecialCall - Laserfiche WebLink

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customer service plan, asset management and Radio Frequency Identification (RFID) based service approach as well as the associated reports. Finally, this criteria requested an organization chart and to see if they had any exceptions to the draft franchise agreement that was included in the RFP. There was a total limit of 20 pages with a maximum of 15 points available for this criteria. PARTICIPATION GROWTH STRATEGY: This criteria evaluated each proposal on their approach to helping us achieve the 75% recycling goal as well as to help us increase residential subscription service in the Unincorporated IRC. There was a total limit of 10 pages with a maximum of 5 points available for this criteria. FINANCIAL PROPOSAL: The RFP process included the submittal of an excel spreadsheet that was created by our RFP consultant, Kessler Consulting, to establish an apple -to -apple response for all of the service options included in the RFP. The Purchasing Manager utilized the excel spreadsheet submitted by each RFP respondent to financially rank each firm based on a maximum of 65 points available for this criteria. RFP RESULTS: Advertising Date: January 6, 2015 RFP Opening Date: February 20, 2015 Demandstar Broadcast to: 756 Subscribers Specification Requested by: 34 Firms Attendees to Mandatory Pre-bid: 23 individuals (representing 8 prospective firms and the general public/press) Replies: 4 Firms (Advanced Disposal Services, Republic Services of Florida, Waste Management Inc. of Florida, and Waste Pro of Florida) RFP PROTEST: A few days prior to the date established for acceptance of proposals, WCA Waste Corporation submitted a letter of protest, requesting the names, addresses, service level and monthly billing information for all commercial customers in each franchise area, as well as an extension to the RFP while this data was obtained. SWDD does not have access to this level of detailed information on commercial accounts, and does not contractually require it be provided, but had requested it from the existing franchisees in late 2014 and again after the RFP was issued. In the RFP and following addenda, proposers were provided the commercial data available to SWDD, as well as estimated commercial customer counts in the realigned franchise areas. After conferring with SWDD staff and the office of the County Attorney, the Purchasing Manager determined SWDD could not provide the requested data, denied the protest and informed WCA of their right to appeal within seven days. RFPs were accepted as scheduled at which time WCA submitted a statement of "No Bid" and did not file a notice to appeal. On March 6, 2015, Republic Services submitted a protest because the scoring and ranking tabulation released at the conclusion of the Selection Review Committee meeting showed only the total points assessed by each member of the selection committee, and did not break out the points by individual evaluation criteria. The protest alleged SWDD failed to comply with the scoring criteria as stated in the RFP and that the Committee members arbitrarily reached their total scores for each firm. They also protested the technical scoring criteria, weight and applicability across the varied service options. After conferring with SWDD and the office of the County Attorney, the Purchasing Manager determined the scoring in both SWDD Agenda - Summary of Results for RFP, Input on Policy Decisions and Recommendations for Award Page 4 4