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The interface is expected to have the ability to export a text file containing customer <br /> refund information for customer refund batches created in CIS . This file will be <br /> imported into the MUNIS accounts payable system , allowing for the accounts payable <br /> clerks using MUNIS to include the batches with finance 's weekly check run . The refund <br /> check Interface will be designed to create the vendor information in the MUNIS vendor <br /> file for the customer being refunded as well as posting to the correct general ledger <br /> account numbers once the batch is posted . <br /> Automated Meter Reading <br /> Provide for upload and download of data to hand - held meter reading system . <br /> The interface is expected to accommodate upload and download information from Radix <br /> and Greentree meter reading devices . <br /> 2 . 3 Modifications <br /> The following identifies the modification requirements identified under this SOW . <br /> Infinity. Link <br /> The Infinity . Link ( eCARE ) system should have the ability for customers to be able to log in and <br /> see their bill in the same format as the printed bill that they receive . The customer service rep <br /> should also be able to see exactly what the customer is seeing on their account online . <br /> The customer must be able to choose a-bill , paper bill , or both . <br /> 2 . 4 Exclusions <br /> The following has been excluded from this Scope of Work , unless noted otherwise : <br /> 1 . Multiple bill prints <br /> The SOW includes the configuration of one bill print template within CIS Infinity <br /> 2 . Train -the-trainer sessions <br /> This SOW includes the effort for Advanced to complete all of the necessary end user <br /> training utilizing our Training Specialists to facilitate the [ LT . <br /> 3 , Rate Changes <br /> This SOW excludes the effort required to configure any rate changes that may occur <br /> during the implementation of CIS Infinity. Rate configuration will be completed , based on <br /> the rate configuration at the time of contract signing . <br /> 55 <br />