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C . When a written grievance is presented , the County's representative <br /> shall return a dated and signed copy of it at that particular step . <br /> D . A grievance not advanced to the higher step within the time limit <br /> provided herein shall be deemed permanently withdrawn and as <br /> having been settled on the basis of the County' s decision most <br /> recently given . Failure on the part of the County's representative to <br /> answer within the time limit set forth in any step will entitle the grievant <br /> to proceed to the next step . <br /> E . A written grievance must set forth the following : <br /> 1 . A complete statement of the grievance and the facts upon <br /> which it is based ; <br /> 2 . The section or sections of this agreement claimed to have <br /> been violated ; and <br /> 3 . The remedy or correction requested . <br /> In the settlement of any grievance resulting in retroactive adjustment, such <br /> adjustment shall be limited to ten calendar days prior to the date of the filing <br /> of the grievance . Bargaining unit employees cannot use the District's or <br /> County's grievance or appeal procedures for any claims falling within the <br /> definition of a grievance herein . <br /> 22 <br />