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ARTICLE 12 GRIEVANCE GRIEVANCE PROCEDURE 12 . 01 A "grievance" is a claimed violation of this agreement, including but not limited to the claim that a discharge or other disciplinary action violated a specific provision of this agreement. No grievance will or need be entertained or processed unless presented in the manner described herein, and unless filed in a manner provided herein within the time limit prescribed herein . A grievance may be filed by a bargaining unit employee or by the union. In either case, the procedure to be followed will be the same . Grievances regarding disciplinary actions shall be initially filed at Step 2 . The grievant and management may mutually agree to waive any step . 12 . 02 Rules of Grievance Processing — It is agreed that : A . The time limit at any stage of the grievance procedure may be extended by written mutual agreement of the parties involved in that step . B . A grievance presented at Step 1 and above shall be dated and signed by the grievant . A decision rendered shall be written to the grievant, with a copy to the union of it is not the grievant, and shall be dated and signed by the County ' s representative at that step . C . When a written grievance is presented, the County ' s representative shall return a dated and signed copy of it at that particular step . D . A grievance not advanced to the higher step within the time limit provided herein shall be deemed permanently withdrawn and as having been settled on the basis of the County ' s decision most recently given . Failure on the part of the County ' s representative to answer within the time limit set forth in any step will entitle the grievant to proceed to the next step .